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VEVOR Pulverizador de Mochila a Batería de 16 L, Mochila Pulverizadora con 8 Boquillas y 2 Lanzas Telescópicas, Presión Ajustable de 90 PSI, Autonomía de 4 a 6 Horas, para Césped, Riego, Jardinería

Reseñas de clientes para VEVOR Pulverizador de Mochila a Batería de 16 L, Mochila Pulverizadora con 8 Boquillas y 2 Lanzas Telescópicas, Presión Ajustable de 90 PSI, Autonomía de 4 a 6 Horas, para Césped, Riego, Jardinería

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Kris Kris
VEVOR support is a joke
I received my backpack sprayer and assembled it immediately. Then I started spraying, there was a bad leak coming from the handle of the spray wand which covered my hand and forearm in blue dye. I contacted customer service via email about the problem. They asked for pictures so I sent pics of my BLUE hand and the defective piece that was causing the leak. They contacted me back and said they needed a video. I replied back and told them I wasn't sending a video of me getting my hand covered in blue dye after I had already showered. I'm not sure if the VEVOR support is an AI generated response or what but it's terrible! I finally emailed them back and asked if I could have a part number so I could just buy a new handle that they SHOUKD HAVE just sent me to begin with to make it right. They just keep asking for a video. The VEVOR support is a joke and a clown show to say the least!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Leonard David Leonard
Owner
Says item was shipped to me, but I never received it
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jacob Beale Jacob Beale
Complete Trash
Got this and was excited to use it. Used it once with very good results even though it leaked at the handle like most have experienced. Did a little adjusting and it mostly stopped leaking. I can deal with a little leak but I cannot deal with a unit that doesn't turn on at all. I charged it after the first use and it wouldn't turn on. A little messing with it and it finally turned on. Used it the second time, recharged the battery, and now it won't turn on at all. I mean nothing turns on. Not the pump, not the wand, not even the volt meter on the front. Took it apart to see if wiring was messed up. It is not. Battery is fully charged according to my multimeter but I get nothing. Don't waste money on this one. Great price! But this one is cheap for a reason. I don't normally write reviews, especially negative ones, but this one made me want to hopefully save someone else time and money. I like some of the Vevor products but I would advise not buying this one
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lawn magician Lawn magician
Multiple leaks
I had the item for a few weeks before I went to use it. It leaks in multiple places, complete waste of $$$. Problem is I didn't test it in the return window so basically threw $$$ away. Definitely do not recommend.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marsha Marsha
Bad purchase
Bad purchase lid doesn't stay on or pump up. Won't stay charged. Don't waste your money
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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Cbible Cbible
Cheap
This product is cheap, quality is very subpar. Leaks in multiple areas. Try to return and they are giving the push back. Going against the 30 day refund policy.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Nathan Nathan
The wand/spray nozzle leaked from the first use.
I’ve tried to repair this and I cannot get it to stop leaking. Mind you had I used this immediately when I got it I would’ve realized that it leaked and returned it, but I did not. It was past the point of return either way the quality just didn’t do it for me.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Roger E. Wilson Roger E. Wilson
Owner
My order had three items and this backpack sprayer never was delivered.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Harris Harris
Customer
Received a cracked product. I contacted customer service and was told I would only be refunded $45 when I spent $95. After that, I told them either they send me a brand new unused item or refund the entire cost. I received a full refund. No apology or follow up. Also, if you purchase an item online you cannot exchange it in the store.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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albert husser albert husser
defective vevor sprayer
problems with psi, not putting out enough pressure turning the power on creates noise and does not stop. these is no phone number that works to talk about the problem. also was issue a ticket no. supplies a video that worked. 4 days no contacting about the product. what are my options. this sprayer was used three times. I gave my phone number and email.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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