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VEVOR Remolque Utilitario para Jardín, Remolque de Volteo de Acero de 221 x 81 x 94 cm con Panel Trasero Extraíble, Carro de Jardín Resistente para Cortacésped, Tractor, Carga de 800,59 kg

Reseñas de clientes para VEVOR Remolque Utilitario para Jardín, Remolque de Volteo de Acero de 221 x 81 x 94 cm con Panel Trasero Extraíble, Carro de Jardín Resistente para Cortacésped, Tractor, Carga de 800,59 kg

800 kg 0,79 m³ Acero

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Mike Igo Mike Igo
Mr.
725 kg 0,62 m³ Acero
Horrible company. First shipment had a bent part, tried to just get the part replaced. Had it almost completely assembled, part so bent I couldn’t make it fit. Had to disassemble and repackage the whole thing, and drop the 110 pound box at FedEx. Painful process and horrible communication. Impossible to speak with anyone. Finally get a replacement cart delivered, same thing. Damaged, bent part, impossible to assemble it’s so bent. Now I have to go through another week long process to return this one. Horrible.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Je ne parles anglais Je ne parles anglais
Tanarnacle
272 kg 0,48 m³ Acero
Et vous êtes stupide
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Richard Anderson Richard Anderson
Pathetic and disappointed at customer service
725 kg 0,62 m³ Acero
The box i recieved has tons of missing parts has horrible customer service as i need parts to put this together.i am missing item #3 which makes it impossible to assemble without. This is absolutely pathetic!!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nick Nick
Missing parts
340 kg 0,42 m³ Acero
Received product with the box absolutely ripped apart, some panels were dented, no big deal. I put it all together and it was missing some parts. I have reached out to customer service multiple times to get those missing parts sent to me and they just keep telling me I will get a response in a day or so......it has been over a week and nothing. I doubt I will be getting these parts ever.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jamie Tallerico Jamie Tallerico
Junk
340 kg 0,42 m³ Acero
Had to drill out several holes and corner brackets don't line up at all beware.4 hours to assemble something that should have taken 1 hour. Caution, caution 🚫🚫🚫🚫
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Sal Sal
Junk
340 kg 0,42 m³ Acero
Extremely thin steel. Cannot hold nearly the capacity that is advertised. Metal twisted and bent the first time I used it. Wish I could get my money back
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Chato Chato
NA
272 kg 0,48 m³ Acero
This trailer is trash. it cannot hold 600 pounds when the sides are held together by removable bolts. It is made of cheap sheet metal and is not worth more than 100 dollars.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Joe Joe
VEVOR Heavy Duty ATV Trailer Steel Dump Cart, 750-Pound 15 Cubic Feet, Garden Utility Trailer with Removable Sides for Riding Lawn Mower Tractor
340 kg 0,42 m³ Acero
Disappointed! Very flimsy metal. You get what you pay for...
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
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michel michel
purchase
340 kg 0,42 m³ Acero
very dissapointed it came damaged and got bad service and im stuck with something that i may not be able to enjoyso i dont think i will buy from vevor again im sorry to say
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
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