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VEVOR Pulverizador de Mochila a Batería de 16 L, Mochila Pulverizadora con 8 Boquillas y 2 Lanzas Telescópicas, Presión Ajustable de 90 PSI, Autonomía de 4 a 6 Horas, para Césped, Riego, Jardinería

Reseñas de clientes para VEVOR Pulverizador de Mochila a Batería de 16 L, Mochila Pulverizadora con 8 Boquillas y 2 Lanzas Telescópicas, Presión Ajustable de 90 PSI, Autonomía de 4 a 6 Horas, para Césped, Riego, Jardinería

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Vasile Vasile
Mr
4 galones
VEVOR Battery Powered Backpack Sprayer 15.1 L Tank 0-90 PSI Adjustable Pressure, ar fi fost foarte bun desi cam scump, dar pierde lichid la imbinarea dintre teava de spreiat si rezervor deoarece acolo este o conexiune din bronz care are filet pe stanga in interiorul rezervorului si filet pe dreapta in afara rezervorului ceea ce este total gresit deoarece cand infiletam conexiunea de la teava de spreiat, piulita din interiorul rezervorului de pe filetul pe stanga se destace si nu se face etansarea pe rezervor, si de aceea curge lichidul. La acea conexiune din bronz lipseste o piesa care sa blocheze piulita interioara de a se dessuruba in momentul conexiunii tijei de stropit. In urma sesizarii mele la Vevor respunsul a fost ca trebuie sa pun teflon pe filet, dar asta nu opreste piulita interioara rezervoruluyi sa nu se slabeasca si in acelasi timp furtunul care conecteaza pompa de acea conexiune din bronz se va rasucii si exista riscul deteriorarii si acestuia. Vevor nu vrea sa recunoasca greseala de cuplare dintre piesa de bronz si etansietatea lichiduli din rezervor. Nu cred ca voi mai achizitiona nimic de la Vevor deoarece nu vor sa-si asume responsabilitatea produselor.
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Respuesta de Servicio al Cliente: Bună! Ne pare foarte rău să auzim că ați avut o experiență dezamăgitoare cu serviciul nostru post-vânzare și serviciul clienți și luăm în serios feedback-ul dumneavoastră. Vă mulțumim foarte mult pentru că ați vorbit despre asta - contribuția dumneavoastră este esențială pentru a ne ajuta să remediem acest lucru și să ne îmbunătățim. Am observat că problema pe care ați raportat-o ​​a fost rezolvată prin comunicare prin e-mail. Ne bucurăm că problema dumneavoastră a fost abordată prompt. Dacă aveți alte întrebări, vă rugăm să ne contactați din nou.
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Dj Macklin Dj Macklin
Owner
Tank leaks
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Frederic Frederic
Didnt get much out of it
Was doin great the first 2 or 3 times, then the eand broke in two pieces. No matter how much i screw the two parts together, as soon as i push the red button, the pressure makes the wand separate in two. Very disapointed
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Respuesta de Servicio al Cliente: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
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Kevin Kevin
Leaky... Very Leaky
Leaked like crazy, Not the kind of item you want to leak. Get rid of all the accessories and just make a wand that doesn't leak. Call it leak proof and I'll be back. Not the kind of product you want running down your back or spraying in your glove.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
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Mike Mike
Buyer
Buyer 1
Damaged when received. Offered 32.00 dollars back. No 30 day refund . Tore it apart internal fitting broke off.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Julian Julian
Shop manager
Shop manager 1
I bought 5 of these - great idea. Poor quality. One did not have battery terminals attached, and did not work when I replaced the terminals. Another was fine but the battery failed within a couple months. Another the pump failed, and two of them no longer illuminate the power meter when used according to instructions. Great idea, poor quality. I would spend more to get a better version.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sam Wilhoit Sam Wilhoit
Customer Service
Vector Customer Service is horrible. I followed the prompts to ask for a refund because the unit is too heavy. I set up a ticket and never got a follow up call or email. I tried to call the phone number and each time I was out on hold for the next customer service rep and each time it was on hold for a few minutes and then I got a message stating no one was available to take the call and the call dropped. I have yet to get a resolution and I don’t expect to get one
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Greg Greg
Would not buy again
Purchased this sprayer hoping to use it just around my home, it just never worked well. When using it fluid wouild leak out the nozzel unless I shut the power switch. The battery would only last 10-15 minutes and just would never get charged up completly even overnight. The quaility seems poor but maybe I just got a lemon. Vevor did refund my money and I sent the unit back. I dont think I'll buy another one from Vevor, I'll buy from another vendor but will cost more, hoping the quaility will be better
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jonathan Jonathan
Defective charging unit & slow customer service
Day I received the backpack sprayer I assembled tested then plugged it in to charge. When I look up the chargers smoking and smelt of burning plastic so unplugged it. Immediately reached out to customer service about the chargers smoking and they have been “investigating” the issue for a week. Plan to remediate their problems for them if you purchase.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Doug Steffe Doug Steffe
Product received unusable.
Backpack sprayer would not shut off, continued to discharge liquid. Customer support was contacted multiple times with no response. A return ticket was issued, customer service canceled the ticket. As of 5 days, no reply has been received. Backpack was junk on delivery. Customer service absolutely the worst.. beware of Vevor they must be overwhelmed with the junk they have been selling.
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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