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VEVOR Pulverizador de Mochila a Batería de 16 L, Mochila Pulverizadora con 8 Boquillas y 2 Lanzas Telescópicas, Presión Ajustable de 90 PSI, Autonomía de 4 a 6 Horas, para Césped, Riego, Jardinería

Reseñas de clientes para VEVOR Pulverizador de Mochila a Batería de 16 L, Mochila Pulverizadora con 8 Boquillas y 2 Lanzas Telescópicas, Presión Ajustable de 90 PSI, Autonomía de 4 a 6 Horas, para Césped, Riego, Jardinería

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Harris Harris
Customer
Received a cracked product. I contacted customer service and was told I would only be refunded $45 when I spent $95. After that, I told them either they send me a brand new unused item or refund the entire cost. I received a full refund. No apology or follow up. Also, if you purchase an item online you cannot exchange it in the store.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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albert husser albert husser
defective vevor sprayer
problems with psi, not putting out enough pressure turning the power on creates noise and does not stop. these is no phone number that works to talk about the problem. also was issue a ticket no. supplies a video that worked. 4 days no contacting about the product. what are my options. this sprayer was used three times. I gave my phone number and email.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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EF EF
Yikes.
I was so disappointed with this product. The wand leaks from multiple points- even after using the provided tape to seal, trying to reassemble, and eliminate user error as much as possible. I tried to use it despite the leaks and ended up soaking wet. Luckily, I wasn't spraying anything that could have caused any bodily harm. My boyfriend also purchased this unit and he also has found the wand leaking and unable to prevent the leaks. I was grateful for the Vevor customer service. This is the first item I've purchased that has been a disappointment and Vevor was very quick to support.
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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John oozoonian John oozoonian
Owner
I had bought this item the attaching hose that came with it was defective had no threads on one end I emailed them 25 times to get the same answer how can we help you how can we help you 25 times I try to reach out to them and only by email by the way no telephone numbers I would not do business with this company they will never take care of your issue
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rick Rick
Owner
I bought this sprayer and arrived with a sprayer handle that has the wrong size thread on the hose side. They did give me a discount to keep it but I am still unable to use as I can’t find an adapter.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Zcase89 Zcase89
Leaks
This is the second sprayer as the first had a leak and replaced under warranty. However the second one they sent leaks exactly in the same spot. It leaks at the strap mount on the tank just like the first one. Clearly this is an issue if two of them do the same thing. I'm not even going to bother with warranty again. Waste of money.
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Jimmy Jimmy
Worst customer service ever!!
Purchased a 4 gallon backpack sprayer. When it arrived, I checked everything, and found that it didn't have slots for the straps to go through. I contacted the company, and asked for a replacement, due to mine not being right. Instead of trying to resolve the issue immediately, I was given the run around for 3 weeks! They offered me $25 to keep the defective product. I told them, " why would I essentially pay $75 for a defective product. I told them that I wanted a full refund! They sent me a return slip, and in their final message, told me to "Have a nice life!". Sarcasm,on top of being inept at your job,does not make for a successful company! I guess the Chinese forgot to teach them that during orientation.
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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m.j. m.j.
sprayer was stolen out of my box NOTRACKING
sprayer was stolen out of my box NOTRACKING
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Singh Singh
Owner
I'm completely garbage accessory bit broken on the first day
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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John John
Leaking from day one at a seam where the plastic meets
Leaking day one at the plastic seam. Chemical burns on my back because of this and the company won’t answer my requests to return it or to exchange it even though I have only owned it for 1.5 weeks now…
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Respuesta de Servicio al Cliente: Dear Valued Customer, We have received your ticket regarding this issue and have been in continuous communication with you throughout the process. A solution was provided via email, and we are pleased to confirm that you have accepted it. We will continue to monitor the case until the issue is fully resolved. Kindly keep an eye on the ticket responses and email alerts for any further updates if needed. Thank you for your patience and cooperation throughout this process.
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