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VEVOR Pulverizador de Mochila a Batería, Pulverizador Eléctrico de Mochila Portátil de 12 L con 2 Varillas Retráctiles y 5 Boquillas, Ajustable de 0-90 PSI, 2 Horas de Autonomía para Jardín, Césped

Reseñas de clientes para VEVOR Pulverizador de Mochila a Batería, Pulverizador Eléctrico de Mochila Portátil de 12 L con 2 Varillas Retráctiles y 5 Boquillas, Ajustable de 0-90 PSI, 2 Horas de Autonomía para Jardín, Césped

3,2 galones

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Herrouin Herrouin
Pulvérisateur électrique 12l vevor
3,2 galones
Je vous commande un pulverisateur 12l électrique Je l ai reçu avec un problème sur la pompe Je vais ai remonter le problème vous m avez donc renvoyé un autre pulverisateur qui présente le même problème Je trouve cela fort de votre part cela est inadmissible Je vous demanderai donc le remboursement intégral dans les meilleures délais Cordialement
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Chris Chris
Buyer
Wasn't able to regulate the pressure emptied the entire container in a couple of minutes, didn't get coverage. Will be using again for the second time hope I get it right if not I'll be disappointed.
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Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.
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Ramu Ramu
Manager
Manager 1
It leaks all over the place. I have put teflon for threads, still leaks. Cap broke because of pressure. Poor material, don't buy it.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Pollet Pollet
Pistolet deffectueux
4 galones (PRO)
Après plusieurs tentatives pour envoyer la vidéo du problème c est un échec autant j étais satisfait de la denudeuse que la le pulvérisateur arrive défectueux et je n ai aucune prise en charge je suis très déçu
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Baron Baron
Service après vente nul
4 galones (PRO)
Ne correspond pas à la description la puissance est nul.... Je veux renvoyer et biensur aucune nouvelle ! A fuire je n'achèterais plus vevor
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Rodney patterson Rodney patterson
Owner
Junk. It sprays about 2 feet, under powered and the nozzle is useless
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Darrin Herston Darrin Herston
Would not buy again!
The back pack sprayer was used a total of 2 times. In the course of using it the third time, I tested the sprayer before mixing my solution and the sprayer worked. Upon mixing my solution, the pump motor continuously ran with no spray coming out. I took a 5 gallon bucket emptied the sprayer and tried spraying water through the sprayer, motor runs but no spray. I contacted customer support seeking a solution to the problem and they responded that I would hear from them in 48 hours. 5 days ago , well past the 48 hour mark. I have since contacted them via email by responding to their reply. Still no response after 3 attempts on my part. I would not buy this again and currently I do not recommend this product.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Chris terry Chris terry
Pump quit working after two weeks
Pump quit working after two weeks it Hums but will not pump. Can not get a response from the company.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Susan Wilmot Susan Wilmot
Md
Initially when putting together I couldn’t find parts and contacted Vevor. I than found the parts inside the sprayer. Oops. However the sprayer does not work. It will not turn on and yes the battery was charged. Because I had already contacted the company they put me in the file if problems solved and I’ve had no way of contacting them with this real issue. Terrible customer service. I will never buy Vevor again.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Michael Henderson Michael Henderson
Consumer
It worked for about 15 minutes and then it stopped working. Battery is fully charged and it is not pumping
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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