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VEVOR Pulverizador de Mochila con Carro, Presión Ajustable 0-94 PSI, Tanque con Ruedas de 15L, con 6 Boquillas, 2 Varillas, Tapa de Boca Ancha para Jardín, Desmalezado, Pulverización, Limpieza

Reseñas de clientes para VEVOR Pulverizador de Mochila con Carro, Presión Ajustable 0-94 PSI, Tanque con Ruedas de 15L, con 6 Boquillas, 2 Varillas, Tapa de Boca Ancha para Jardín, Desmalezado, Pulverización, Limpieza

4 galones (Con Remolque)

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Dennis Dennis
Owner
Bought this last season and used it about 5 times. It was stored inside over the winter. This year when I have it fully charged the battery only lasts about 30 seconds. The battery is built in so now it is useless. I did what I should have done in the first place, I bought a DeWalt. Vevor you really let me down on this one.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chad Lehew Chad Lehew
Broke before I could use it.
I pulled this sprayer out of the box, the battery door opened, and the battery fell out and became disconnected from the internal electronics. Never used and broken. This is my first disappointment with vevor and I was looking forward to using this.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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MICHAEL FARRELL MICHAEL FARRELL
Lasted one spray, and now the battery will not hold a charge
I purchased this because of all the good reviews, I used it to do my driveway last fall and now I filled it up after charging overnight, and made one pump noise and then stopped. I don't know if it's the battery or if the pump is seized, I don't see where I can get any kind of service. This seems to hold true for a lot of your products, one and done. If it seems too good to be true, definitely is, China is not interested in quality products. You got my money, don't expect anymore, I will buy tools from reputable sources. 25032900977414536163
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Tim Tim
Never received it
Ordered it and waited and waited and waited… I never came on when I contacted Vevor all they could do was tell to wait it’s coming. It never did show, they couldn’t explain why, and by the time the refund came they were out of stock . Not Happy the way customer support treated the delivery issue.
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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Robert Robert
Buyer
This is not the highest of quality by no means, assembled it and had to take the lower unit off to tighten up all the internal hoses, they all were only were put on and never tightened. Messaged vevor customer service and was not happy with their response
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joubert Joubert
Pulvérisateur vevor
4 galones (Con Remolque)
Pas mal mis après 1h d'utilisation le tube de la rallonge se perce à plusieurs endroits !! Signalé chez vevor qui dès le lendemain m'ont fait parvenir un nouveau pulvérisateur complet. Il me suffisait d'un nouveau tube mais bon bravo quand même Le problème a réapparu sur le même tube .. Pas fait de réclamation ce coup là
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Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Julien Julien
Pulvérisateur
4 galones (Con Remolque)
Je suis assez content du produit mais extrêmement déçu du service client J’ai perdu le câble de recharge du pulvérisateur J’ai donc écrit à plusieurs reprise au service client ou plutôt au chatbot car personne ne répond Aucun suivi de la part du sav C’est la dernière fois que je commande chez eux C’est pas cher mais on comprend pourquoi ..
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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John John
Owner
Owner 3 Owner 3 Owner 3
When I unpackaged my box I found the water inlet cap was cracked as the photos below show.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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K. Burton K. Burton
Dr.
This should be an amazing product. Unfortunately my enthusiasm was dampened. Instructions were as good as to be expected. There were a few omitted, non-critical instructions. Fortunately, I was able to figure it out. The problems I discovered were: 1. The fuse receptacle is loose and doesn't seem secure 2. The backpack reservoir house connector is loose 3. Unit would not hold a charge 4. Unable to power on I attempted to contact customer service. After back and forth texting, and photo and video documentation. I was left frustrated and feeling regretful with my purchase. After fiddling with the fuse and multiple attempts, I was able to power the unit on. Against my better judgement, I am moving forward with using and hopefully keeping the unit. Hopefully, I will not regret my decision.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tiffany hiemenz Tiffany hiemenz
Could be better
Bought this for weed killing and pond spraying here at the ranch. The concept of the sprayer is good, but the execution lacks. The fittings leak with each use, even tho they were tightened to Kingdom come. I finally grabbed plumbers tape and went to work. Well...yeah no. The spray tips seem to spray the same pattern no matter which one you use. The handle continually pulls out of the unit. I tried to use it this morning after the fiasco of spraying my pond a few months back. Guess what...leaking at handle and at wand attachment. Of course thus happens after filling it with 2,4D and loading it on tractor....ughhh.... I usually love Vevor stuff but thus is turning me off them. Customer service is a joke...."send me a video of what it is doing" well shit ok so I will grab my phone and go get covered in weed killer AGAIN to film it? No. Film it and send it us their only response. I finally grabbed my pump up pos from Lowes and dumped it into there. Got job done. I am really reconsidering buying from Vevor again.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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