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VEVOR Pulverizador de Mochila con Carro, Presión Ajustable 0-94 PSI, Tanque con Ruedas de 15L, con 6 Boquillas, 2 Varillas, Tapa de Boca Ancha para Jardín, Desmalezado, Pulverización, Limpieza

Reseñas de clientes para VEVOR Pulverizador de Mochila con Carro, Presión Ajustable 0-94 PSI, Tanque con Ruedas de 15L, con 6 Boquillas, 2 Varillas, Tapa de Boca Ancha para Jardín, Desmalezado, Pulverización, Limpieza

4 galones (Con Remolque)

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Joubert Joubert
Pulvérisateur vevor
4 galones (Con Remolque)
Pas mal mis après 1h d'utilisation le tube de la rallonge se perce à plusieurs endroits !! Signalé chez vevor qui dès le lendemain m'ont fait parvenir un nouveau pulvérisateur complet. Il me suffisait d'un nouveau tube mais bon bravo quand même Le problème a réapparu sur le même tube .. Pas fait de réclamation ce coup là
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Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Julien Julien
Pulvérisateur
4 galones (Con Remolque)
Je suis assez content du produit mais extrêmement déçu du service client J’ai perdu le câble de recharge du pulvérisateur J’ai donc écrit à plusieurs reprise au service client ou plutôt au chatbot car personne ne répond Aucun suivi de la part du sav C’est la dernière fois que je commande chez eux C’est pas cher mais on comprend pourquoi ..
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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John John
Owner
Owner 3 Owner 3 Owner 3
When I unpackaged my box I found the water inlet cap was cracked as the photos below show.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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K. Burton K. Burton
Dr.
This should be an amazing product. Unfortunately my enthusiasm was dampened. Instructions were as good as to be expected. There were a few omitted, non-critical instructions. Fortunately, I was able to figure it out. The problems I discovered were: 1. The fuse receptacle is loose and doesn't seem secure 2. The backpack reservoir house connector is loose 3. Unit would not hold a charge 4. Unable to power on I attempted to contact customer service. After back and forth texting, and photo and video documentation. I was left frustrated and feeling regretful with my purchase. After fiddling with the fuse and multiple attempts, I was able to power the unit on. Against my better judgement, I am moving forward with using and hopefully keeping the unit. Hopefully, I will not regret my decision.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tiffany hiemenz Tiffany hiemenz
Could be better
Bought this for weed killing and pond spraying here at the ranch. The concept of the sprayer is good, but the execution lacks. The fittings leak with each use, even tho they were tightened to Kingdom come. I finally grabbed plumbers tape and went to work. Well...yeah no. The spray tips seem to spray the same pattern no matter which one you use. The handle continually pulls out of the unit. I tried to use it this morning after the fiasco of spraying my pond a few months back. Guess what...leaking at handle and at wand attachment. Of course thus happens after filling it with 2,4D and loading it on tractor....ughhh.... I usually love Vevor stuff but thus is turning me off them. Customer service is a joke...."send me a video of what it is doing" well shit ok so I will grab my phone and go get covered in weed killer AGAIN to film it? No. Film it and send it us their only response. I finally grabbed my pump up pos from Lowes and dumped it into there. Got job done. I am really reconsidering buying from Vevor again.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Rob Rob
Mr.
Liked everything about the unit with the exception of the cart handle. With a full 4 gallon tank the handle would not stay attached no matter how hard the compression fitting was torqued. Poor design.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Stacey Stacey
Backpack sprayer with cart
I’ve been using this for about 2 weeks. I purchased this sprayer for the rolling cart. There is a flaw with the handle. It’s made with plastic and the handle is attached to the bar as a screw on. Every time I go to pull the sprayer the handle pulls off and no matter how much you tighten it back on it still pulls off. Vevor you need to change this with a better connection cause this is a cheap and poor design. If you are depending on the cart like me, I don’t recommend purchasing it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Klein Klein
Ce n’est pas du tout ce que j’attendais
4 galones (Con Remolque)
Bonjour, je m’aperçois que le produit que j’ai acheté ne correspond pas du tout à la vidéo YouTube où j’ai commandé via ce lien, il n’y a pas la gâchette type Karcher, pas de notice en français et très mal expliqué ça fuit de partout la batterie n’est pas amovible. Le produit en lui-même me paraît chip. Je suis très déçu de ce produit.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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D Mack D Mack
Pain to use
- Pros -The sprayer workd ok. No issues Cons - - the hose management system is lacking, it's terrible especially when you are using a cart. There should be a place to hook the hose onto the tank so you don't roll over the hose. - The handle on the cart is a joke - Keeps pulling off especially when the tank is full and heavier. It's a real cheap system and the handle is terrible.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Eric Eric
Farmer
Its great but it leaks if you store it with anything in it, so yeah great sprayer other the leaking. Not sure were its leaking from but I will look again next time I go to use it, only sat over night with liquid in it and it had leaked
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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