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VEVOR Pulverizador de Césped con Ruedas, Presión Ajustable 0-90 PSI, Pulverizador con Tanque de 60 L con 8 Boquillas, 2 Varitas, Tapa de Boca Ancha para Jardín, Desmalezado, Pulverización

Reseñas de clientes para VEVOR Pulverizador de Césped con Ruedas, Presión Ajustable 0-90 PSI, Pulverizador con Tanque de 60 L con 8 Boquillas, 2 Varitas, Tapa de Boca Ancha para Jardín, Desmalezado, Pulverización

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Ronda Ronda
Owner
We purchased this water tank to water our greenhouse before the irrigation was turned on in the spring. Our plan was also to be able to throw this into the back of our pick up and take it to our jobs. The price was appealing so we purchased. It arrived quickly and seemed to be easy to put together. The nozzle was however very cheaply constructed and looked like it would be easy to break. Once assembled though it became apparent that it did not work. A google search took us to some YouTube videos to help troubleshoot the problem; nothing worked. Customer service for this company is an AI bot so you get no immediate help. It took WEEKS of back and forth with VEVOR to get to the point where they offered to send me a new pump. However, our experience was so frustrating that we decided we would rather just return the product. I purchased this product on March 2. At this writing (a month later) I am still waiting for a shipping label and now have to disassemble and put back into a box to send back. I would not recommend this product to anyone.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Charles Kemp Charles Kemp
Owner of painht
This has been the worst transaction ever. I received my 15 gallon tank with a huge crack in it. I had several nuts and boats missing along with the sprayer itself. I have tried for days and days to call someone on the actual phone instead of speak to AI and computers. They want me to send photos of the missing parts and I don't know how you do that. I've sent them everything I know to send and called every number I know to call and still there is no one in touch with me. If you are smart you will not will not buy these products from these people. I know there's a way you can look my name up to call me this is the whole truth people. This is not half truths from people that want to be popular this is the whole truth from a person that actually uses it.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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UNHAPPY UNHAPPY
Bad Experience
Arrived missing pieces to assemble. Cant complete step one of assembly. Wasted a week communicating to Vevor wanting a return for refund as I can't assemble and use. Was offered $20 and then $40 to keep over $200 order that is unusable as received. Can't assemble much less use. Do not read my emails just automated responses or offers to refund $20 and do not address I can not assemble or use the item I ordered. Cant get a return label for a refund. Had to dispute with my bank. First and last order I place with Vevor. Horrible customer service, chat only no phone support. Dont care or even offer helpful solutions. Very frustrating.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Fawaz Al-Qaisi Fawaz Al-Qaisi
Owner
Flimsy and poor quality product. The side hose came kinked and not in the groove- had to put duct tape to hold it in place. The 4 screws that holds the reel mount in place keeps getting loose. I added lock washers and nuts to fix The swivel casters are of very poor quality. I replaced them with new ones from Amazon. I don’t recommend buying this product.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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beetee beetee
Junk
So far, 6 weeks after delivery, it's a $300 piece of junk. Waiting on parts from China. Battery shows no life. Communication difficult with Vevor. No phone number to call. Beware!
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Respuesta de Servicio al Cliente: Thank you for your patience. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chad Chad
Has broken 2x
Has broken 2x. First the wand and now the pressure pump. It's sitting in the garage unusable.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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