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VEVOR Muelle Flotante Hinchable 2,43 x 1,52 m Plataforma de Muelle Inflable Alfombrilla Flotante Antideslizante con Bolsa de Transporte Portátil Escalera Extraíble Balsa de Isla para Piscina, Playa

Reseñas de clientes para VEVOR Muelle Flotante Hinchable 2,43 x 1,52 m Plataforma de Muelle Inflable Alfombrilla Flotante Antideslizante con Bolsa de Transporte Portátil Escalera Extraíble Balsa de Isla para Piscina, Playa

2,43 x 1,52 m

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227 Reseñas
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Patrick Patrick
Mr
Azul 2,6 m
Mr 1
Came out of the box with a small hole. No big deal but I was expecting service after. I’ve sent several emails with only a reply saying someone will respond within 48 hours. No one has responded. For the service after the sale I would not recommend Vevor.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sarah Sarah
Defective product received
Naranja 3,05 m
Defective product received  1
Probably would have been great if I did not receive a defective product with a air leak in the seam. Customer service is horrible. Instead of sending me a product free of manufacturing defects they told me to fix it and offered me $30?! Ridiculous, will not purchase anymore Vevor products.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dock1234 Dock1234
Dock Disappointment
4,57 x 1,82 m
The idea is a good one, but the dock arrived with a small hole in it. I did not realize there was a hole until I bought a pump to inflate it, put it in the water, and saw bubbles. Upon inspection there was in fact a very small pinhole next to a seam. I have been trying to contact customer service FOR THREE WEEKS. They automatically close the ticket but never contact me other than the AI email saying my ticket will automatically be closed. This is the worst customer service I have ever experienced.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Julien Julien
Plate-forme
3,04 x 3,04 m
Malheureusement gonflée et trouée!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Antonio Antonio
Pessimo acquisto
2,13 x 2,13 m
Pessimo acquisto, pagato ad un prezzo molto più alto, rispetto a prodotti in commercio, simili ma con rifiniture e colorí più seri.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Controlla tempestivamente la tua casella di posta per i nostri messaggi.
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Michael Smith Michael Smith
Mr.
4,57 x 1,82 m
Float received with a small leak. I have used the float one time and had to add air after 3 hours of use.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ian Ian
You get what you pay for
2,13 x 2,13 m
Price is better than other comparable docks but quality isn’t great. Three leaks along the seam right out of the box. Took over a week for the warranty dept to tell me to fix it myself. Won’t buy this brand again.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
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