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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

62cc - 20 pulgadas

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G G
12” chain saw
12” chain saw 1
Purchased saw put all together trying to adjust the chain, there was no Phillips hex in adjustment. They never put one in, someone never did there job to check before shipping. Now j have to wait longer and the customer service is procrastinating my order.Very disappointed in Vevor.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jamieson Gill Jamieson Gill
Lumberjack
Lumberjack 1
Awful quality broke within 10 hours of usage. Vevor giving me a hard time about getting it fixed. You need to upload a movie file not a picture. Their movie file uploaddoesn’t work. Don’t waste your money on this poor quality machine. I live in the middle of the woods. We’re having the coldest weather of the year and I can’t cut up some wood to have a nice fire because the VIVO equipment has let me down.. They gave me a hard time about getting a fuel pump repaired too for a heater I bought. Awful customer service,
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Nance David Nance
Chainsaw
Chainsaw  1
I'm cranked it one time, and then they wouldn't crank. No more the spring in the crank rope area literally came out of it. And I haven't been able to get it fixed
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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frank frank
vevor chainsaw
vevor chainsaw  1
garbage. it newer started. after half hour of trying to start it the starter cord breaks. that trim arround the cord went of from the first two pulls. went to home depot and bought a ryobi one which fells a lot better quality
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Ramon gutierrez Ramon gutierrez
Mr
Mr 1
I purchase this chainsaw after all I read once I received mine I sstarted assembly and found that the chainsaw chain tightening screw was bent and would old not turn I contacted vervor by email since it is the only means of contact and to this day I’m waiting for the part or a replacement it has been 3 weeks as of this writing the product might be good but I will not nor do I recommend this company policy of no phone attendance nor will I buy in the FUTURE just be aware
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jerry Jerry
Busted on arrival
Busted on arrival  1
Was looking forward to getting this little guy to help out on clearing small saplings on fence rows. I just received it and opened it to find it was bust all to pieces. I guess that explains the delay in shipping 🤦🏻‍♂️ hopefully they’ll send me another asap!
8 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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GilberT GilberT
Recoil rope (pull cord) wouldn't retract.
Recoil rope (pull cord) wouldn't retract. 1
I could never get it to start, and in the end the recoil rope (pull cord) wouldn't retract. Very disappointed. I'm waiting for a solution from Customer Service, and then I might change my product review. Right now, it's completely negative.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gauvrit Gauvrit
Non reçu
25cc - 12 pulgadas (Nuevo)
Non reçu  1 Non reçu  1 Non reçu  1
Reçu une autre marchandise, donc pas de tronçonneuse
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Joakim Joakim
Vevor 5800
58 cc-20 pulgadas (Nuevo)
Vevor 5800 1
Wont start at all, we have tried with starting fluid and everything. Much compression and spark, but wont fire
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Steve Gautreaux Steve Gautreaux
Performance.
Performance.  1
Beautiful and easy to unpack. Very hard to start. Once the first start was accomplished, it cut very well and impressive. Once I turned it off, I was not able to restart. I have attempted over 50 tries and still no luck. I reached out to Vevor and they said they would get back with me. They have not followed up with my claim nor responded. I have bought many tools from them with success, however, non have had motors. I understand the item is not really expensive, however, I was expecting much more use from the chainsaw.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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