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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

62cc - 20 pulgadas

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Ryan Honea Ryan Honea
Broke on the first pull.
Broke on the first pull. 1 Broke on the first pull. 1
Cover on my pull rope broke on first pull.Tried to submit it to customer service with my order number and is saying that my order number is no good.How do I resolve this issue?
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michael McQueeney Michael McQueeney
Trash
Trash 1 Trash 1 Trash 1
This item is JUNK!!! Don't waste your time or money. I bought the protection plan because I was not sure about how good this would be for such a low cost....I was right! The protection plan is WORTHLESS!! At the end, they offered to refund $20!!! The saw was never even able to start....defective product....WASTE OF MONEY. For $50 more, I bought a Craftsman 20inch....and THEY honor their warranty!!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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AC AC
customer
customer 1
Chainsaw did not work. I contacte customer service and they never addressed my issue. I returned the defective item. They never send the replacement. They use AI to automatically reply to your emails with can annoying replies,
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Julian trevino Julian trevino
Not working
Not working 1
Followed all the starting steps a few times and the product wont start it seams like it defected or something.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Capt J Capt J
Won’t Run
Won’t Run  1
Sounds like something is internally broken when I try to pull the cord to start it. Tried to issue a return and of course the return process doesn’t work!!! What a scam!!!! Buyer beware and don’t buy this chainsaw!!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Javier Alvaro Blanco Javier Alvaro Blanco
Motosierra Vevor de 355mm y 40cc
40cc - 14 pulgadas
Motosierra Vevor de 355mm y 40cc 1
N° pedido 26021500939414041309. El arranque de la motosierra se ha estropeado. Solo la he usado un día.
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Respuesta de Servicio al Cliente: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Josh Moser Josh Moser
Not well built
Not well built  1
Not well built everything is plastic and the pull rope housing broke fast and is cutting the rope up
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Stephens Chris Stephens
Mr.
Mr. 1 Mr. 1
I bought this saw a couple of months ago and I used it for the first time a few days ago. It ran well for a while and the without warning it fell apart. The handle broke off , the electric components came undone and the gas line came apart as well. I have purchased several items from Vevor and have been pleased with all of them up until now. I am not happy at all. I didn't even use the saw for an hour before it broke apart
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Hodge David Hodge
Piece of garbage
Piece of garbage  1 Piece of garbage  1
Bought brand new. Drovev3 hours oneway to pick up in a warehouse where no one spoke English. After another 3 hour drive home and going to start chainsaw got nothing. Replaced spark plug and still doesn't start. Now trying to deal with returning it without having to do another 6 hour round-trip. I would never purchase anything from this company again
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jeremy King Jeremy King
Worst EVERYTHING including service
Worst EVERYTHING including service 1
This chainsaw is cheap so I wasn't expecting much but when opening the box I was very impressed and feeling like I finally won. Wrong. Another screw over guess that what I get . Never started. Took apart rebuilt it change the fuel with a new mix never started worse than that they have some kind of glitch when u try returning it doesn't let u add the Pic files it requires of you I tried everything it never would let me submit a claim and there is no way to contact them. NONE!!! I have never left e review in my entire 44 yrs til today that's how bad this experience was never will buy anything from vevor ever agin
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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