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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

58 cc-20 pulgadas (Nuevo)

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jdunaway_32 jdunaway_32
On/off stopped working third time I used the saw.
On/off stopped working third time I used the saw. 1 On/off stopped working third time I used the saw. 1
After 3rd use on off switch stopped working. I have to choke it to turn it off. Not a good thing for I saw that you'd like to use one handed.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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Farmer Farmer
Missing part
Missing part 1
Gas cap is missing the gasket, “leaks gas” going on day 5 with emails daily stating VEVOR is helping but providing no solutions. All I need is a gasket it isn’t that hard. Just send one.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John Lambdin John Lambdin
Poor quality unit
Poor quality  unit 1
Bought this to trim small trees and wood logs on my forested property. It would not take the chain and bar provided and was missing the insert teeth attachment. I am not able to use this one at all.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brandon Brandon
Cheap
Cheap  1
Handle broke off during first use. Customer service was a pain to deal with. Never got a refund or replacement
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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rogerlmartin7 rogerlmartin7
Warranty
Warranty  1
I just recently purchased this Saw and the side panel tabs are broken. I’ve requested a new side panel and I keep on getting the runaround. I’ve been spending a lot of money here lately with this company but if I don’t get a new panel, I’m probably gonna go buy anything else from them poor Customerservice.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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stevenholt934 stevenholt934
No response from you about warranty
No response from you about warranty  1
This saw is junk. Made two cuts with it and the clutch broke. Messed up the outside case. Tried to get warranty for it but no response. I have purchased a lot of products for you but no more. When you don't take care of your customers. I'm done with you.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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An*** An***
Dangerous saw - do not buy (also it is not 62cc)
62cc - 20 pulgadas
Dangerous saw - do not buy (also it is not 62cc) 1 Dangerous saw - do not buy (also it is not 62cc) 1 Dangerous saw - do not buy (also it is not 62cc) 1 Dangerous saw - do not buy (also it is not 62cc) 1
These EU versions are different from the US versions. This is a ultra low-quality, trash chainsaw. Mine came complete with a cracked air filter, compression loss, and a screw that came loose and wreaked havoc on the flywheel, sending dangerous shrapnel flying. DO NOT BUY THIS SAW. Vevor needs to pull this trash off the market. Edit: Turns out that this saw is actually 54cc. The piston measures 45mm (not 45.2mm like many other "62cc" saws) and is based on a much cheaper chassis than the US model. So there's no upgrade path for the top end either. This european model is a massive downgrade from the US model.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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BISHOP BISHOP
The chainsaw started good, but ended rottenly!
The chainsaw started good, but ended rottenly! 1 The chainsaw started good, but ended rottenly! 1 The chainsaw started good, but ended rottenly! 1 The chainsaw started good, but ended rottenly! 1
Chain saw was working good at first, it cut two tree limbs of about 6 to 8 inches. When I attempted to cut a 12 to 14 inch limb,on the third cut, it began to smoke and was cutting very little! It had plenty oil and gas. I do not understand what happened, but I would not buy this again.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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gtitlow93 gtitlow93
Need to send back, it’s only started twice after 20-35 pulls each
Need to send back, it’s only started twice after 20-35 pulls each  1
It will not start. It has only started three times after 25-35 pulls each time, and now I can’t get it to start at all. Need to send back.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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adasilva adasilva
BUYER BEWARE
BUYER BEWARE 1
🚨 DO NOT BUY THIS CHAINSAW — ABSOLUTELY TERRIBLE EXPERIENCE WITH VEVOR This is without question the worst chainsaw I have ever purchased. The chainsaw arrived defective and simply did not work. BUYER BEWARE I didn’t immediately blame the manufacturer. I spent days researching online tutorials, troubleshooting videos, and possible solutions, trying to get this thing working. Nothing worked. I contacted VEVOR expecting them to stand behind the product. Instead, they sent me an extensive troubleshooting procedure. I followed their instructions step by step and spent hours of my own time trying everything they requested. Still nothing. The chainsaw does not work. At this point, what started as a simple purchase has turned into a ridiculous waste of my time. I bought a chainsaw because I needed to cut wood—not because I wanted to become a VEVOR technician. After I reported my frustration and made it clear that I had already spent an unreasonable amount of time troubleshooting their defective product, VEVOR’s response was essentially: do it all again—and make a video recording of every step. You have got to be kidding me. How much of my time am I expected to waste trying to prove that a product that arrived defective doesn’t work? I have already followed your troubleshooting instructions. I have already spent hours trying to resolve YOUR product’s problem. I should not have to spend even more time producing a documentary to convince customer service that a defective chainsaw is defective. This is an absolutely unacceptable customer experience. I am extremely disappointed in VEVOR—not just because the product doesn’t work, but because of the way the problem is being handled. Instead of taking responsibility and providing a reasonable solution, they are pushing the burden back onto the customer. I will remember this experience the next time I consider buying anything from VEVOR, and I will be sharing this experience publicly so other consumers can make an informed decision before spending their money. VEVOR: I purchased a chainsaw, not a troubleshooting project. I paid for a working product, not hours of frustration, repeated troubleshooting, and demands to make videos proving that your product doesn’t work. Extremely disappointed. Extremely frustrated. And absolutely NOT satisfied with VEVOR’s response.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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