Reseñas de clientes para VEVOR Máquina para Fabricar Hielo 36 kg/24 h con Capacidad de Almacenamiento de 5,4 kg 36 Cubitos de Hielo en 15 Minutos Pantalla Digital LED Autolimpiante Independiente para Bar, Restaurante

I am wondering if this is under warranty I bought it September of this year and it appears that the motor pump quit working

Mașina nu separă cuburile de gheață, le aruncă în cuva, însă nu sunt separate. În rest, este ușor de folosit, face gheață destul de repede

La machine a glacon ne fonctionne plus !!! Les glaçons ne tombent pas du bac et reste coller au bac en acier donc plus de glaçon .. A 250 euro la machine elle n'a fait qu'un seul été je trouve que c'est honteux ...

BROKE after 6 months and again 11 months in!!! Poor quality and impossible to fix, this is my 2nd machine purchased from VEVOR!! Low quality and hard to get customer support.

Disappointed in the performance and ice quality. Poor overall design. Ice has no room to free fall to break into cubes. Constantly need to break ice apart with scoop. Scoop hook is too low and causes scoop to fall off into the bin. No room for scoop to hang. Calling Vevor to return.

5 months into operation and the thing has stopped working. I bought the 3-year protection plan and have submitted a claim. We will see how Vevor does on it. 1st time I have tried to use a protection plan on Vevor.

We purchased this unit as a source for recreational ice - an occasional cooler filler, drinks and such. The machine hooked up easily and functioned as advertised for about 2 months. The water supply is filtered and the water source is domestic (from a municipal water company). Unfortunately, it simply stopped making ice. We unplugged it and will report the failure to Vevor. We have purchased several products and are happy with their performance.

Terrible. Unit stopped working after one week of use. After contacting support, we provided all of the requested pictures and proof that the unit was faulty. We paid over $400 for the unit and were offered a refund of $118 and told we could keep the faulty unit. Thanks Vevor! That just means we now have to find a way to dispose of a bulky unit that doesn't work. It takes days for technical support to respond every time there is a correspondence. Do not buy. Vevor support is the WORST EVER> I would give 0 stars if I could.

The machine has stopped producing ice every 2 months or so for us. The first time I asked for assistance from customer service, they just sent a new motor for me to replace myself. While this did fix the machine for a time, there was no response to keep it from happening again and they completely ignored my request for suggestions to keep it functional. Of course it gave out again and now are not responding to my requests for a return/refund.

Bought it, installed few week ago and it quit working. Look for some assistance and it took them a week to respond then they have the nerve to tell me the case will be closed with no resolve. They sell cheap junk.