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VEVOR Kit de mástil de bandera desmontable de 25 pies, kit de mástil de bandera de aleación de aluminio resistente en el suelo para exteriores, mástil de bandera de 3 modos de visualización con accesorios profesionales, bandera alemana, plata

Reseñas de clientes para VEVOR Kit de mástil de bandera desmontable de 25 pies, kit de mástil de bandera de aleación de aluminio resistente en el suelo para exteriores, mástil de bandera de 3 modos de visualización con accesorios profesionales, bandera alemana, plata

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Todsho Todsho
Cheap
Was exited about this flag pole until the first thunderstorm. 15 to 20 mph wind bent it right over..had it 2 days. It wasn't even extended the full hight. Cheaply made...not worth the money.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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SparkyButeyn SparkyButeyn
Mr.
My first VEVOR order. Not impressed. Ordered the 25’ flag pole. Package was secure upon arrival. It was supposed to have 5 poles and the in ground sleeve. It came with only 3 poles. Disappointing. The quality off the poles is good, but the pole cap is not of high quality. My flag pole is only 15’ tall minus 2’ inthe ground.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Robert Robert
Stefancic
It is impossible for me to review this product since I never received it. I did order it and a shipping label was created, but it never was shipped to me. I got a full refund and ordered a different item from a different vendor.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Unhappy Unhappy
Wrong color
I think it’s a nice flagpole, not going to use it wanted silver, thought I ordered silver because that’s what I selected but some how it changed to black so I’m stuck with it…. They will not exchange it unless I pay shipping which is more than the pole itself. Recommend double triple checking your order after processing payment… my color change had to have happened in the process between PayPal and vevor Cheers hoping all best shopping experience for you
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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jerry jerry
customer
i will never buy from vevor the custmer service is a joke i got no help from anyone with my flag pole cannot talk to any by phone vevor does not care if about you and your problem do not buy from vevor you will never get any help it is a rip off i sent pictures i sent in every thing vevor asked for still got no help
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Carlo Zamarin Carlo Zamarin
None
Put flagpole up end of October had trouble with second and third section tightening all other sections had no problem yesterday pole came out between second and third crashed to the ground ball on top broke into pieces pole bent and will not go back into where second and third sections came apart not a very good product unless it was defective from beginning
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Rich Rich
Customer
You charged my card and I never heard from you again. I never received my order and MasterCard is still waiting for you to respond to their dispute of the charge after a month. Every single order I have made with you has had some issue. That you are still in business is amazing. This is not the kind of service that is acceptable in America.
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Respuesta de Servicio al Cliente: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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