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VEVOR Kit de mástil de bandera desmontable de 25 pies, kit de mástil de bandera de aleación de aluminio resistente en el suelo para exteriores, mástil de bandera de 3 modos de visualización con accesorios profesionales, bandera alemana, plata

Reseñas de clientes para VEVOR Kit de mástil de bandera desmontable de 25 pies, kit de mástil de bandera de aleación de aluminio resistente en el suelo para exteriores, mástil de bandera de 3 modos de visualización con accesorios profesionales, bandera alemana, plata

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HARBOR_F_IS_BETTER HARBOR_F_IS_BETTER
Sir
The package arrived in great condition, which is where the positive experience ended. When I opened everything up and started preparing for installation, I discovered a critical component was missing: the PVC sleeve/pipe required for the concrete footing. Without it, the installation couldn’t even begin. I contacted VEVOR support expecting a simple resolution. Instead, I found myself jumping through hoops for days. After multiple back-and-forth emails, I was actually asked to take a photo of the parts list, circle the missing item, and send it back. In my 56 years, I’ve never had to provide photographic evidence that a low-cost part wasn’t included in the box. It felt like I was being cross-examined over a piece of PVC pipe. To make matters worse, each response took days to arrive, turning what should have been a five-minute customer service interaction into a drawn-out project of its own. As for the product itself, I got exactly what I paid for: budget-quality components. Unfortunately, I bought into the marketing hype that suggests you’ll get more than you expect. In my case, I got less than expected—literally, because parts were missing. VEVOR has a long way to go when it comes to quality control and customer support. If they’re serious about gaining market share and building customer loyalty, they need major improvements in both areas. This will be my first and last VEVOR purchase. My new slogan? “VEVOR No More.” For comparison, I’ve had far better experiences with Harbor Freight, and that’s not something I expected to be saying after this purchase.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mi*** Mi***
Cheaply Made
Disappointed! Everything in top of the pole is PLASTIC! And the rope cleat and Flag Clips are PLASTIC! Don't see it lasting very long.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
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Burt Baldwin Burt Baldwin
Mr
The telescoping part of it sucks. I bought the 25’ foot and can get only about 15’. Be careful not to pull it out too far or it will fall apart and you won’t get it back together.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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D D
Flag pole
Terrible service the flag pole is too skinny and I couldn’t return it
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Landon yingling Landon yingling
Junk
Didn’t last one little rain storm. Wind wasn’t over 15 mph and it snapped.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mcclarney Mike Mcclarney
Buyer
Buyer 3
Nice flag pole unless you are in a windy area. Anything above above 15mph I take mine down. I picture was from a day the wind was blowing about 15-18mpg I bought the 25 ft pole and only raise it to about 15 ft so I dont worry about it getting damaged. For the price it is nice.
6 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Ricky Soiice Ricky Soiice
Home owner
Home owner  3
Only problem is there isn’t any instruction on how to lock the sleeve on the extender pole. And it does want to stay locked. Keeps sliding down.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
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Ruth Domigan Ruth Domigan
Mrs
I was so excited when my husband opened this and put it in our front yard! It looked great for 3 days.. then snapped in two at the base during a wind storm 🥲
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vance Vance
King
The flag pole is much lighter weight than I anticipated. I have to take my flag down when the wind starts to blow much at all. The wind causes the flag pole to bend to much.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Pat Pat
Mr.
Two sections were stuck and hard to twist, I had to add lubrication. One is now working ok, but the other section isn't.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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