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VEVOR Kit de Aireación para Estanques Aireador de Lagos 550 W 5,2 CFM 1-3 Acres

Reseñas de clientes para VEVOR Kit de Aireación para Estanques Aireador de Lagos 550 W 5,2 CFM 1-3 Acres

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Bily Bily
Stopped working in less than 6 months
Lasted less than 5 months. After 4 months, it started making a really loud noise and then within 2-3 weeks, it stopped working completely. I would not recommend. Vevor customer service has given me the runaround for the last 4 weeks. They have provided no resolution yet.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
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rick rick
owner
pump quit after a few months and they sent me parts to try and fix !!!I wouldn't buy this piece again!!
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Respuesta de Servicio al Cliente: Dear valued customer, we truly appreciate your patience and cooperation throughout this process. Our team is working diligently to address your concerns and is committed to delivering a solution that meets your expectations. Kindly keep an eye on your ticket and email for regular updates on the progress. Feel free to reach out anytime if you have further questions or need assistance.
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DT DT
Do not buy!
Worked great for 6 months then stopped. They asked me to take apart and send pics, then said they don't have parts to send for me to fix. Went round and round with these people for a cpl months. Took 80 emails and 15 chat sessions to get a partial refund.
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Respuesta de Servicio al Cliente: Dear valued customer, we hope this message reaches you well. Following our recent conversations and the agreement we came to, we’re writing to let you know that we’ve completed the actions needed to address your concerns. We’re truly sorry for any inconvenience or frustration this situation brought about—your satisfaction is incredibly important, and we’re determined to set things right.
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Brian Brian
Do NOT buy!! Fire hazard
I purchased one and it didn’t last a year this is the second one that caught fire. This time it burned the outdoor shed down. Do NOT buy it could catch fire and cause more damage than it’s worth and Vevor will not refund the money they offered 20.00 as a refund and it’s not made it to 12 months yet.
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Respuesta de Servicio al Cliente: Dear valued customer, we hope this message finds you in good spirits. As per our recent discussions and the agreement we came to, we’re writing to inform you that all necessary steps to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration this situation caused—your satisfaction is incredibly important, and we’re committed to setting things right.
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Brian Gnage Brian Gnage
Mr
Will not stay running. The pump makes a back fire sound and only runs when it wants to. I have not be happy
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Respuesta de Servicio al Cliente: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
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Maria Goodhall Maria Goodhall
Did not receive
I never received item. I did submit ticket and ended up with a full refund. They never figured out what happened "with shipping." This was unfortunately first item I attempted to purchase from company. Other that the refund was easy, I may not have fish in my pond come spring. Would not order a much needed item from this company.
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Respuesta de Servicio al Cliente: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
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