Reseñas de clientes para VEVOR Kit de Aireación para Estanques Aireador de Lagos 550 W 5,2 CFM 1-3 Acres
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Fan didn’t work
Fan in the unit didn’t work. Been dealing with customer service for over 3 weeks. Instead of sending a replacement fan unit all they sent were the blades. Now tney want me to send the whole unit back before they will refund/replace. Very disappointed
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Homeowner
Unit comes with just unit. Many parts needed to install in pond. Read hoses freeze too. Tried to return unopened and was denied and referred to the manual. Bad business practices. Will never see my business
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owner
BUYER BEWARE!!!! Bought the aerator and it worked great until it didn't. Still under warranty and this is the most jank warranty and company we have ever dealt with. We have been dealing with them for almost two months and 47 emails back n forth. Our farm with lake are 45 minutes away and they insisted on sending videos. The next weekend we went over and got them. This is the kicker. They agreed there was a problem but instead of offering a new aerator or to fix our existing one they sent parts for us to fix it ourselves and then sent an email with video on how to fix it. Good thing our vehicle warranties don't send parts and it's up to us to do the repairs!!!!! Never heard of such!!! Once inside the aerator you can visibly see the cheapness and plastic parts, no wonder it quit within a year and most likely will quit again within months if we even get it repaired. Now the screw is stripped and it will have to go to the machine shop. I will never buy from this company again and attorney papers will probably be sent. It's the principal of the matter.... Parts were sent from China, explains it all. Another kicker is the only way to contact them is by email, there is no phone number so you can actually talk to someone.
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Shockingly bad
Bought this pump for our pond and it shocks you anywhere that you touch it that is metal!!! So, pretty much the entire thing. Customer service refuses to replace it or refund our money. They offered $50 to take it to a repair shop. Told me to take it apart and fix it. WTH!! Do not buy from here who does this. We have kids by water and an electric device that shocks you. 👎👎👎👎
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Dissatisfied Customer
Started pulling high amps tripping breaker.
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Buyer
Didn't work upon delivery. Vevor sent replacement solenoid coil but the compressor never would work. It caught my timer on fire and popped 25amp breakers instantly.
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Poor Quality
Last just 1 year. Metal shavings all over in bottom of the protective box it is in. No repair kits.
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Dies after two years
Don’t recommend. The compressor died after two spring/summer seasons of use and not continuously running (was on a schedule to run four hours and off 15 mins). The aerator was turned off for fall and winter during those two years. Cheaply made. Don’t waste your money. It was great when it did work but doesn’t last.
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CEO
Very very poor customer service. This is the second one I ordered first one didn’t last 6 months. So much for one year warranty. Customer service is absolutely terrible. Will not honor the warranty
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Owner of business
Your company sucks. You completely screwed up the shipping locations on three separate orders. You have no phone number to speak to a live person. Your internet chat provided no help. I have never written a negative review on anything but dot buy a single thing from this company
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