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VEVOR Kit de Aireación para Estanques Aireador de Lagos 550 W 5,2 CFM 1-3 Acres

Reseñas de clientes para VEVOR Kit de Aireación para Estanques Aireador de Lagos 550 W 5,2 CFM 1-3 Acres

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Terry Woodman Terry Woodman
Died in a year
Used for summers in 2024. Tried to use in 25 but start capacitor failed and destroyed unit. Not sure if I would try again.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Richard LaFollette Richard LaFollette
Aerator pump
I loved the aerator system and the price but the aerator pump quit pumping about 14 months after installing. It doesn’t look like I can get a rebuild kit for the pump?
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use.We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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Steven P Steven P
Does after 13 months
It seemed to work great for quite some time, but after a year it was barely pushing air to the heads. I thought I had a leak or needed to clean the aerators, but after digging up the line and cleaning the heads, it was definitely the pump. I took it apart and the "rings" on the pistons were worn out. Vevor doesnt sell a rebuild kit so it essentially useless at this point. Give the price point of this unit compared to other units out there, it's still a great deal, but very wastefully to buy a new pump annually instead of just rebuilding it like other competitors offer. The problem is that competitors rebuild kits are about the same price as a new Vevor pump.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Sheila Brown Sheila Brown
Not a fan
Make sure you look at the parts list before purchasing anything from Vevor
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Howie Howie
Owner
Bought the pump and it worked ok. It didn't throw real heavy bubbles. The compressor stopped pumping air after about 16 months of use. It sounds like it is working but doesn't produce any air.
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Respuesta de Servicio al Cliente: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Kevin Kevin
Mr
It works well for about a year and then it gets really loud. I have had two now and you can expect about 2 year of care free service and then you will have to replace.
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Respuesta de Servicio al Cliente: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
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Andre D Andre D
Mr.
I purchased the VEVOR Pond Aerator, and unfortunately, the original air compressor failed within the first year of use. I was very pleased with VEVOR's customer service, as they promptly sent out a replacement unit. However, the replacement compressor experienced the exact same failure in a short amount of time. While I truly appreciate the company standing behind their warranty, the underlying reliability of this specific component is disappointing. I hope VEVOR considers upgrading to a higher-quality compressor for this kit in the future.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joe Joe
Pond owner
Great looking but piston cups are paper and only lasted one month. There is no repair kit available online to make repairs.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James James
Pond
This set up is very cheap made I have it in a 1/8 acer pond and it doesn't do much honestly I would save ur money and buy a better one for fish life.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Wayne Hickman Wayne Hickman
Pond manager
Pump only lasted 1 summer. Opened it up and the pistons were mangled. Not sure what I could have done better. Built a great house with proper ventilation for it. It worked great during that summer tho!
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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