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VEVOR Kit de Aireación para Estanques Aireador de Lagos 550 W 5,2 CFM 1-3 Acres

Reseñas de clientes para VEVOR Kit de Aireación para Estanques Aireador de Lagos 550 W 5,2 CFM 1-3 Acres

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Greg Greg
self
This set up for the most was fairly easy to install. The bad news is the so called "self sinking" air lines DO NOT sink. This was discovered when the first time out to fish the pond and we snagged the line right oof the bat. The reason for only a 3 star rating is I had to buy more air lines which also did not sink, so I had to pull them up and weight them down by slipping 6" sections of galvanized pipe every 10' foot of hose... which was a pain in the butt. For future buyers, please DO Not advertise these as self sinking if they do not sink. Thanks, Greg
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ha*** Ha***
Throw away pump
Purchase over 2 yrs ago. Did not use for a year. Pump worked 1 1/2 summers and stopped putting out air. I purchased a rebuild kit, but was unable to even disassembled the piston mechanism to install it. The Allen head bolts were so tight they could not be removed to install the kit. The heads of the screws finally rounded out after many attempts to remove them. I even tried heating them...This made it unrebuildable and thus a throw away pump.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ly*** ly***
Le service
Très mauvais service sa fait 3 semaines que je l'ai acheté et je ne l'ai pas essayé encore car il manque une pièce j'ai fait la réclamation mais toujours pas de nouvelles de vôtre part
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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mct5653 mct5653
Look for something more reliable
I purchased this unit for my pond. It was installed in October of 2024. By March 2026, about 6 months after the warranty ran out, the unit stopped working. Look elsewhere fior something more reliable.
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Captain Jeff Captain Jeff
JUNK
Pump worked great for about 6 months and locked up ,vevor wanted me to take motor apart to see what failed and it was in the windings ,then I got offered a parcel discount and I told them it was still under warranty and wanted a replacement and they offered a bigger refund ,over 2 plus weeks I finally got a refund Vevor loves to take your money but doesn't like to warranty anything
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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James Poffinbarger James Poffinbarger
Owner
Did not come with all the parts , and it runs hot . I messaged vevor about the missing parts and never heard anything back and I have it in a big open area and it still runs hot
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Watts Watts
It Died after 6 months
It lasted 6 months.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joseph Weber Joseph Weber
Horrible aerator and customer service
I bought this aerator and it lasted 4 months. They sent me a new one after several emails back and forth. I had that one and ran it approximately 5 months now it to doesn't work. After several emails back and forth asking for a phone call they tell me the phones are not working. Still no resolution. Do not buy from this company the product is junk and customer service is horrible.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Mike
Just a buyer
The ads showed and mentioned that the purchase will include the air compressor plus everything that make a pond aeration. I only received the air compressor. Been playing email tag with them and end up with nothing. If I wanted an air compressor, I could have gone to Home Depot to buy it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dave G Dave G
User
This is the second one that I have purchased. I purchased the warranty on this one because the first one lost all compression after two years of use. I like everything about the pump so I hope this one lasts longer. The timer controller is easy to setup and allows for setting the run time just the way you want. This allows for controlling the size of the opening in the ice in winter use.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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