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VEVOR Jaula de Cultivo Protectora para Plantas, con Puerta con Cremallera, Resistente al Viento, Cubierta para Bancales Elevados de Exterior, para Jardín, Patio y Césped, 3560 x 1200 x 1940 mm

Reseñas de clientes para VEVOR Jaula de Cultivo Protectora para Plantas, con Puerta con Cremallera, Resistente al Viento, Cubierta para Bancales Elevados de Exterior, para Jardín, Patio y Césped, 3560 x 1200 x 1940 mm

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John John
Mr
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After setting up the crop cage, my tomatoes stopped growing. Apparently the cage provides too much shade for tomatoes, which need to be in full sun. I'm very disappointed.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Joel Bluming Joel Bluming
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I was pleased with the concept and design and quality of the materials but very disappointed that there were 3 pieces missing. The company was unable to replace these pieces. I had the choice of returning it for refund or accepting a $30 rebate. It was almost all set up. I chose the rebate but had to improvise to replace the missing parts. I thought this was a poor choice
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Tanya Tanya
Flimsy and missing parts
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When it arrived I was excited to put it up. The set up instructions were some and fairly easy to follow. Set up was easy with two people. It wasn't until the last few steps I realized it was missing partsto complete the top and door side. I contacted customer service and they made me send several photos which was annoying. All I wanted was the missing parts and that was not one of my options. I chose to take a small redund and keep the product rather than pull it apart and send it back for a replacement. I was able to McGiver it to work but without roof support. I was not at all satisfied with the product and even more disappointed in their customer support.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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