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VEVOR Invernadero de Policarbonato de 236 x 402,5 x 207 cm, Invernadero para Exteriores con 2 Ventanas de Ventilación, Puerta con Bisagras, kit de Invernadero de Aluminio para Jardín y Patio Trasero

Reseñas de clientes para VEVOR Invernadero de Policarbonato de 236 x 402,5 x 207 cm, Invernadero para Exteriores con 2 Ventanas de Ventilación, Puerta con Bisagras, kit de Invernadero de Aluminio para Jardín y Patio Trasero

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JR33 JR33
A Nightmare
The concept for this greenhouse was good, however it was poorly executed. Plastic connecting members wouldn't fit into mating aluminum parts without removing some material first. Polycarbonate panels are not wide enough and the resulting side-play allows them to easily fall out of the channels that hold them, requiring tape to keep them in place. Screw holes don't line up on some pieces, and are missing altogether on others. The roof vent-window doesn't close or even seat properly unless forced. structural members aren't long enough or constructed properly and do not provide necessary support on roof vent-window frame. Vevor ended-up refunded me half of the cost of the greenhouse and I made modifications to make it work. I have 40 years experience in manufacturing, specializing in product design for assembly. This product isn't worth the cost and trouble and should be avoided.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jan Foss Harris Jan Foss Harris
Mrs
The initial shipment box was very torn with a lot of tape, pieces where bent, it took several emails for you to reship. Initially was offered a very small amount of money. Insulting.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Adam campbell Adam campbell
Mr.
The box arrived with some damage. A few pieces were bent but not to the point of needing replaced. The directions are horrible. 100% pictures that leave out several details. Some pieces you can not determine which directions they should go until you are a few steps down the road and have to back up to fix. Parts were mislabeled and some of the paneling was not cut square which makes it difficult to get everything to line up. For the price it might be worth the hassle that is still to be determined.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Troy Troy
Good little greenhouse
Its decent. Kind of a pain to put together
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Ryan Sutcliffe Ryan Sutcliffe
Greenhouse
How am I supposed to review? 3ft of snow here cant assemble!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Kim Kim
Decent greenhouse but missing pieces
A few pieces needed were missing and the instructions could be more clear. Certainly instructions on bolts did not make sense and we had to improvise. The greenhouse overall is light and seems to do its purpose.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gary Gary
Green house
Terrible instructions. Fair quality . Just assembling now . Not heavy duty by any standards. Plan 8 hrs. Two people that like each other.🙄
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Bryce Bryce
Weak point is the plastic
Weak point is the plastic 1 Weak point is the plastic 1 Weak point is the plastic 1 Weak point is the plastic 1
Have had this greenhouse for a little over a year, it started out great but after a summer in the sun the plastic pieces that connect the frame rails together broke in the wind (gusts up to 26mph). The frame anchors were solid but once the plastic broke this thing went full yardsale mode and started losing panels then collapsed. Big waste of time and money
21 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Katie Katie
K.
K. 1 K. 1 K. 1 K. 1 K. 1
I usually love Vevor products so I really wanted to like this. And while I understand you get what you pay for 500 bucks is not cheap. This might be the lowest quality product I've ever bought of any kind from any brand. It was simple enough to put together. Flimsy aluminum frame. But a breeze will blow this thing apart. And I'm not talking about Gail force winds or storms. I'm talking about 10 mph breeze on a sunny spring day. If you don't have it anchored to the ground it will blow the greenhouse roof over base rolling 100s of feet away. If you do anchor it to the ground the breeze will rip the frame and panels apart. This thing will be obliterated after our first summer storm and it's already all taped up from breeze damage in the ONE month I've owned it. I do still like vevor and they did refund me half the purchase price (it should have been all of it) but do not buy this if you live anywhere the wind gets to 10 mph or more ever. Anchoring won't fix the issue as if you have the door or vents open the wind blows into it and rips it apart and bends the frame. Going to have to replace it less than 6 months after buying it
6 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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None None
none
I hope someone will read this 6 weeks ago on March 1 . I ordered the greenhouse. It arrived on time and i was very happy until I opened the boxes to find I had the frame for the greenhouse in one box and a gun safe in the other. After countless emails and a call to my credit card company I think the problem may be solved as far as payment. I of course will not have to pay. They said they were out of stock so can't send the polycarbonate panels. Told me to keep the boxes I received. Great I have a frame I can't use and a gun safe and i don't own a gun. Maybe you can pass this message to someone in customer service. Thanks
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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