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VEVOR Invernadero de Túnel 6,1 x 3 x 2,1 m Invernadero de Jardín Tipo Túnel con 12 Ventanas y 2 Puertas Marco de Acero Invernadero Caseta de Jardín Huerto Verde para Cultivo de Plantas Flores Verduras

Reseñas de clientes para VEVOR Invernadero de Túnel 6,1 x 3 x 2,1 m Invernadero de Jardín Tipo Túnel con 12 Ventanas y 2 Puertas Marco de Acero Invernadero Caseta de Jardín Huerto Verde para Cultivo de Plantas Flores Verduras

600x300x200 cm Verde

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DJ DJ
Design issues
600x300x200 cm Verde
The plastic is very strong but the pipe assembly is a design flaw as the holes drilled in the pipe for the bolts creates a weak spot that bends in high winds causing the greenhouse to collapse where perpendicular pipe clamps would have been a better choice and most likely prevented collapses.
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Respuesta de Servicio al Cliente: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Cathrin Adomeit-Gerres Cathrin Adomeit-Gerres
Frau
600x300x200 cm Verde
Ich gebe die schlechteste Bewertung die es gibt, seit Monaten versuche ich mein Geld für diesen Artikel zurück zu bekommen, der mir noch nicht mal geliefert wurde! Service unterirdisch, keine Möglichkeit Kontakt aufzunehmen um mein Problem zu schildern. ICH MÖCHTE MEIN GELD ZURÜCK, umgehend!!!
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Crissi Germaine Crissi Germaine
Company didn’t care that greenhouse flew and hit child
600x300x200 cm Verde
I bought this greenhouse with high hopes. My boyfriend and I have 50acres just wasting away. We’d seen a greenhouse on tictok and he really wanted it and I was really excited after watching all the video and seeing all the reviews and even an advertisement showing the greenhouse in the middle of an extremely high grade wind storm without having any issues at all.. We purchased the 20x10x7 model and it arrived in only 2 days to central Fla: We waited until our day off which was only 2 days away. The manual was a photo-only instruction booklet but it seemed like common sense. It took us about 2hrs and it was finished. The 2hrs even included my bf grabbing one of the tractors, clearing a piece of land and framing some wood for the greenhouse to sit perfectly. We had planned to go buy plants and other supplies and finish the following day . The next day we were arriving home with the supplies and Huron driving up to house we both notices a bunch of neighbors gathers across the street. Long story short… It had been a mildly windy day in Central Fl (about 12mph winds) and according to our video surveillance, the greenhouse caught wind, took flight, banged into our truck, blew across the street to a large field where a bunch of children play, and causing a child to be scraped on the face. I wrote VEVOR explaining the situation and asking for a refund to which they offered 25%, the second manager offered a 50% discount and the third offered no refund at all. Not a single manager ask about the child’s health or safety, only the very last issued a refund of 100% after I had already gotten my lawyer involvded.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jan Jan
bestelling dakkas
600x300x200 cm Verde
jammer, maar de dakkas is nooit aangekomen en teruggestuurd, terwijl ik ze besteld had en er op heb zitten wachten. Helemaal niet tevreden
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Respuesta de Servicio al Cliente: We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op. We bieden tevens onze oprechte excuses aan voor de onbevredigende logistieke ervaring die u heeft gehad. We hebben dit probleem genoteerd en zullen het terugkoppelen aan onze logistieke partner om het leveringsproces te optimaliseren. Bedankt voor uw feedback, die ons helpt onze dienstverlening te verbeteren.
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Traducido de Holandés
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Alina Bobrovska Alina Bobrovska
Una schifezza
600x300x200 cm Verde
Non durato neanche un giorno il telo di copertura
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Traducido de idioma italiano
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Amanda cody Amanda cody
Farmer
600x300x200 cm Verde
It is very poor quality metals and zippers are not made very well. The first time wind blows the green plastic ripped. Even being extra secured. Would not recommend. Did not last more than a couple weeks. Patched back together and lasted a few months.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Chris Chris
2nd one purchased
600x300x200 cm Verde
If you get any sort of wind don't waste your money. The first one I had tied down with a bunch of cinder blocks. It took off end over end and demolished itself. Bought another one and moved to another location better protected from the wind. It collapsed on itself. You get what you pay for. Over $300 thrown away this year and nothing to show for it
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Mawma Mawma
purchaser
600x300x200 cm Verde
Got this in November was professionally installed and the cover has already ripped away from the frame and is unable to be used ....thats not even a full 4 months. Very Disappointed.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John Collier John Collier
Never came
600x300x200 cm Verde
Never got item big was refunded.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Fergus Fergus
VEVOR Walk-in Tunnel Greenhouse, 609.6 x 304.8 x 213.4 cm
600x300x200 cm Verde
Not good. Zips on doors are poorly made. Stitching on the door unravelled. The plastic cover was not up to the job; it only lasted one season.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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