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VEVOR Invernadero de Túnel 3,7 x 2,1 x 2,1 m Invernadero de Jardín Tipo Túnel con 6 Ventanas de Malla Marco de Acero Invernadero Caseta de Jardín Huerto Blanco para Cultivo de Plantas Flores Verduras

Reseñas de clientes para VEVOR Invernadero de Túnel 3,7 x 2,1 x 2,1 m Invernadero de Jardín Tipo Túnel con 6 Ventanas de Malla Marco de Acero Invernadero Caseta de Jardín Huerto Blanco para Cultivo de Plantas Flores Verduras

360x200x200 cm Verde

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David Savopoulos David Savopoulos
Sent me a returned item that was missing the assembly hardware
360x200x200 cm Verde
Received the Greenhouse in a timely manner. The problem arose when I opened the box to start assembly. First the box had way more tape than what is normally on factory packages. Once opened, the hardware, nuts and bolts, were mostly scattered through the box. Several plastic bags were scattered through the box. It appeared these were suppose to have frame parts in them. As I took inventory I found about half the hardware was missing. I am assuming this was a return that wasnt checked well. I requested a replacement hardware package. Vevor made me jump through hopes, sending pictures of the box, pictures of what hardware I had. After several days of that run around, they agreed to send a new package of hardware, problem was the package was not in the US, itvwas in China. This started on 12/18/25 and was finally resolved on 1/8/2026. This is not good customer service. First theyvsent out a returned item to a good customer without properly checking the contents. Then waste my time with do meeting whatcwas missing and finally ship whatcwas missing from China when the Greenhouse was shipped from in the US. Step up your game Vevor.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Hans Manders Hans Manders
Kas
360x200x200 cm Verde
Leuk voor 1 seizoen
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Respuesta de Servicio al Cliente: Hallo! We stellen het enorm op prijs dat u uw winkelervaring met ons deelt. Het helpt ons enorm om onze website te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Nick Nick
It's not 12x7x7
360x200x200 cm Verde
Nice kit but smaller than advertised
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Munster4x4 Munster4x4
None
360x200x200 cm Verde
Not so great.the first thunder storm we had just about destroyed it. It blew over and bars broke. Plants died also.not to happy
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
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pargat pargat
owner
360x200x200 cm Verde
owner 2 owner 2
packages damaged v bad
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Daniel Daniel
Review on this purchase
360x200x200 cm Verde
The company fails to tell you it cannot be used where there is wind...and that is every where , unit has to be completly strapped down if you dont want it to fly. Not great at all. You get what you pay for.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vasilios Vasilios
Misure errate. Attenzione!!
360x200x200 cm Verde
Misure errate. Attenzione!! 1
Affermano che le dimensioni siano 12 piedi x 7 piedi x 7 piedi, ovvero 3,67 (3,7) m x 2,1 m x 2,1 m. In realtà è molto più piccolo, le sue dimensioni sono 3,5 m x 2 m x 2 m. Ho preparato un'aiuola rialzata con le dimensioni esatte, lasciando 100 mm di margine sui bordi, sperando di poterla installare perfettamente sopra. È troppo piccola. Quando si aprono le istruzioni, le misure sono indicate come 12*7*7, e poi si procede a scrivere le misure corrette in unità metriche. Se si dovessero scrivere le misure corrette in unità imperiali, sarebbero 11,5*6,5*6,5 piedi. Una differenza enorme. Ho sprecato i miei soldi e mi ha causato un grosso problema, ora devo costruire una serra su misura. Sono molto arrabbiato.
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Respuesta de Servicio al Cliente: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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VU VU
DIY
360x200x200 cm Verde
Product is looking good but only structure so week, it can not stand with little moderate wind 20-30 mph. If they can use 3/4-1" frame stucture and it will much better.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ginoperaro ginoperaro
Sig.
360x200x200 cm Verde
Sicuramente il prezzo è davvero buono ma questo purtroppo a discapito della resistenza che invece è decisamente scarsa. Ho pensato che se avessi fatto una struttura più solida non certo quella in alluminio che viene a corredo e avessi montato la plastica di copertura forse avrebbe resistito molto di più. Invece è durata molto poco distrutta dal vento che ha iniziato quasi subito dalle cerniere della porta davvero di pessima qualità e poi a storcere i sottili sostegni di alluminio. Molto deluso
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Respuesta de Servicio al Cliente: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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2024Hothouse 2024Hothouse
2024 Hot House
360x200x200 cm Verde
The plastic outer shell was made too small. It goes over the hoops but I cannot close the zipper. It only closes half way. The zipper is pretty flimsy and the near the bottom there's not enough material for the two sides to come together. As I purchased for winter, this problem makes the item almost useless. I will have to figure out a way to block cold from getting into the hot house. Very disappointing.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
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