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VEVOR Invernadero de Túnel 6,1 x 3 x 2,1 m Invernadero de Jardín Tipo Túnel con 12 Ventanas y 2 Puertas Marco de Acero Invernadero Caseta de Jardín Huerto Blanco para Cultivo de Plantas Flores Verdura

Reseñas de clientes para VEVOR Invernadero de Túnel 6,1 x 3 x 2,1 m Invernadero de Jardín Tipo Túnel con 12 Ventanas y 2 Puertas Marco de Acero Invernadero Caseta de Jardín Huerto Blanco para Cultivo de Plantas Flores Verdura

600x300x200 cm Blanco

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Michelle Michelle
Disappointed
600x300x200 cm Blanco
Cover has holes after being set up and used for 1 year! Last Christmas was the first Winter! Very frustrating! I set this up leaflet last summer and as of a few weeks ago noticed the holes and ripping of the seams! Of course no replacement covers offered!!!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use.We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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Luc Luc
VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft
600x300x200 cm Blanco
Tube are to small. On the first windy day the greenhouse collapse and the sew broke at the point of attachement. Don't buy that it will be a waste of money. It finish to the garbage.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
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Ashleigh Cater Ashleigh Cater
Flower farmer
600x300x200 cm Blanco
Do not buy. We reinforced this to withstand the winds and tied cord on the inside to help water drainage and pooling on the roof. Every recommended trick on YouTube we followed. The metal frame is so thin, it collapsed in a wind storm, bending and breaking the poles. Royal waste of money and time
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in all our efforts to address your concerns and are striving to find a solution that satisfies you. Keep checking your ticket and email for regular updates on the progress. For any more help or queries, feel free to get in touch.
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Adam Adam
Gardener
600x300x200 cm Blanco
I am very disappointed with my purchase! The tarp is not a good fit on the frame. It's too tight on the zippers to close the door! 3 out of 4 zippers failed within the first days! Also after having to dig a trench around the whole green house to bury the tarp and seal the bottom it just is not long enough. Without the ability to close the doors and seal the bottom it has been a complete waist of time and money. I don't even know what I'm going to do about my plants! The greenhouse won't even stand through 10 mpr wind snich it can't be closed. This is not my first time with greenhouse but this is the first time I've had issues with one. Would recommend not buying this garbage.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.
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Buyer Beware Buyer Beware
Buyer Beware
600x300x200 cm Blanco
BUYER BEWARE—company does not have a customer service phone line, all disputes via internal messaging. This greenhouse arrived damaged and missing parts/hardware. After contacting through site, they had me send photos which I complied with and they would not send a new greenhouse, only wanting to send “accessories”. When inquiring what is contained in accessories, they would never state. It took over a month to receive the package and it only contained hardware, not the 4 missing poles and replacement for 2 damaged poles. When asking where the missing poles were, they started they could re-apply for another accessories to be sent. I requested several times to have a new greenhouse sent and they would not, nor give me a reason why they would not make this right on their end. I told them this was a gift for a friend and they have a greenhouse they cannot put up due to lacking parts. They do not care. NEVER ORDERING FROM THEM AGAIN. [not allowing me to add photos] They require me to give them one star they deserve zero!
6 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
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David Gonzalez David Gonzalez
Waste of time, money and effort
600x300x200 cm Blanco
Fast shipping yeah, got a pretty quick was able to set it up in about 2 1/2 hours only at the final step to put the plastic to realize it doesn’t cover all the way down about a foot is still open on one side plastic is warped Can’t believe I spent so much on this
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
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Zane Zane
Chief cook & bottle washer
600x300x200 cm Blanco
Great if the wind never blows. Very lightweight hoops, cover material is ok. If you really want one, buy a small one and only set up in a very protected area.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know about your concerns—we apologize for any trouble this has caused.For further assistance, please visit our "Contact Us" page online. Our after-sales team is standing by to help resolve your issue quickly.We appreciate your understanding.
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Very disappointed Very disappointed
Ordered greenhouse - never received
600x300x200 cm Blanco
I am very disappointed. I ordered this directly from vevor company. Item was shown as shipped. Never received item. Talks with customer service was very disappointing as well. Took several weeks for customer service to find out item was never shipped. Took a while to get refund as well. I was going to order second one but after this experience I will not order from them again.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Chris Chris
Mr.
600x300x200 cm Blanco
Honestly the product is great but the customer service here is insanely poor! I had a malfunction with a part of the product once and I was back and forth with customer service for over a month! All I wanted to do was return the item, simple, but they made it so difficult its still not resolved, they wanted to offer me a $20 gift card for a $150+ purchase, I said no politely, they continued to play games and its still not resolved over a month later. Its insane, rarely have I dealt with a company with such low service.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Patrick Patrick
Don't buy
600x300x200 cm Blanco
Easy to install but the zippers have broken in 3 days of using and the plastic that goes around it well it's not the right side for greenhouse so to put the doors down , they tear
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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