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VEVOR Invernadero de Túnel 4,6 x 2,1 x 2,1 m Invernadero de Jardín Tipo Túnel con 8 Ventanas de Malla Marco de Acero Invernadero Caseta de Jardín Huerto Blanco para Cultivo de Plantas Flores Verduras

Reseñas de clientes para VEVOR Invernadero de Túnel 4,6 x 2,1 x 2,1 m Invernadero de Jardín Tipo Túnel con 8 Ventanas de Malla Marco de Acero Invernadero Caseta de Jardín Huerto Blanco para Cultivo de Plantas Flores Verduras

450x200x200 cm Blanco

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histolady1 histolady1
360x200x200 cm Verde
El usuario no dejó ningún comentario escrito.
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to leave a review. We noticed that no additional comments were included. If you need any assistance with your order or have any questions, please visit our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket for any unresolved issues, and our after-sales team will be happy to assist you as quickly as possible.
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Sofia Lebensart Sofia Lebensart
Mrs
600x300x200 cm Verde
We received the package (board card) damaged. It was ripped, so some of the screws were lost on the way, the instructions paper was totally wet so impossible to use. Very bad experience.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jk Jk
Walk-in tunnel Greenhouse
600x300x200 cm Blanco
Didn't even last a month into winter. Caved in under
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David David
None
600x300x200 cm Blanco
First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unhappy Unhappy
Beware
Verde 4,48x1,97x1,97 m-Sistema de Riego
This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Roman Roman
Greenhouse
450x200x200 cm Blanco
Great quality for money but in my case only for two years
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Theresa Theresa
Vevor tunnel greenhouse
450x200x200 cm Blanco
I don’t recommend this tunnel for areas with strong wind gusts. I had a wind storm, which bent the tunnel over, breaking the support hoops. They would have to be made of a more rigid material to withstand the wind. Other than that, the cover is very durable, and diffuses the sun so the plants don’t get sunburnt. The windows were very handy for airflow. I put the door up daily without issue. Zippers are quite strong. Overall, if the wind hadn’t damaged the hoop house, I would have given a better review because it does work well as a greenhouse.
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Nadia Nadia
Mme
450x200x200 cm Blanco
Mme 2
J'ai monté la serre hier, j'ai trouvé qu'elle était de bonne qualité et la toile semblait intacte mais aujourd'hui il a mouillé et de l'eau s'est infiltré partout, comme si la toile était poreuse. Aucun trou, aucune déchirure mais l'eau dégoûte partout à l'intérieur. Je vais devoir la doubler avec quelque chose de véritablement imperméable avant d'installer quelque équipement que ce soit.
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Gardener Gardener
Package in poor condition
600x300x200 cm Blanco
Package in poor condition 3
I don't know if the greenhouse is ok, but the package was realy in poor condition after the delivery. Hoping the greenhouse will be allright.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Martin Robert Martin
I wanted to like it
300x200x200 cm Verde
I wanted to like it 3
I gave 4 stars because I like the design. But It did not hold up in the wind. This afternoon it got destroyed along with the 10x20 I bought. I’m sad now.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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