VEVOR Invernadero Túnel 835x290x225 cm Carpa Refugio para Plantas con Estructura de Acero Galvanizado Cubierta de PE Verde Puerta Enrollable con Cremallera 8 Ventanas para Cultivo de Verduras Flores

Reseñas de clientes para VEVOR Invernadero Túnel 835x290x225 cm Carpa Refugio para Plantas con Estructura de Acero Galvanizado Cubierta de PE Verde Puerta Enrollable con Cremallera 8 Ventanas para Cultivo de Verduras Flores

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado

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Marceau

Serre

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado Compra verificada

Suite à un retard de livraison de 7 jours. Arceaux défectueux, emboîtement difficile, perçage des passages de boulons pas en face !

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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.

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Gene Grainger

Poles bent

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado Compra verificada

Box came severely damaged almost looks like it has been returned .. some items wrapped. Some items not ... several screws missing and 2 of the poles were dented ....one being the corner support. :( i have picgure but its not letting me load em

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Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.

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need HELP!!!!!

DAMAGED GREENHOUSE

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado Compra verificada

THE WEBSITE WONT LET ME SUBMIT THE DAMAGED PICTURES so It will not process my complaint. There has to be a telephone number so I can talk to someone.

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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Mario

Definitely not built to handle Canadian winters.

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado Compra verificada

It collapsed under the first snow, 3 inches overnight was too much for the frame, and the wind did the rest. Good value overall, but not made for snowy regions.

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding."

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Incomplete instructions

Incomplete instructions

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado Compra verificada

The instructions that come with this are incomplete. They include a picture of a half built green house with the steps assemble as shown. Then a complete green house with instructions assemble as shown. I need step by step instructions. I emailed support and they keep apologizing for the delay of answering my questions, I don’t need them now, I finally figured it out. But it would have been nice had the instructions been complete and clear to follow.

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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Reb

Greenhouse

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado Compra verificada

I was really disappointed about this product. I didn't like how thin the metal frames is built and it is hard to assemble. The door frame on this. 28 foot long tunnel is not covering the opening completely and the metal frame around the door is bending already I have always recommended vevor product, but not this one

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Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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Jeff

Owner

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado Compra verificada

I have bought 2 of the greenhouses. They were fine all summer . But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.

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Respuesta de Servicio al Cliente: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.

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Christine Stein

Purchaser

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado Compra verificada

Waited 3 weeks, never came, contacted Vevor and said well it must be lost, sent refund, very disappointed

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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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Stuart Hauge

Buyer

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado Compra verificada

ABSOLUTE GARBAGE!!!!!! DOESN'T EVEN COME CLOSE!!!!

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Rodney

Buyer Beware

Tamaño: 835x300x225 cm Color: Verde Forma del techo: Techo abovedado Compra verificada

Buyer beware: this greenhouse came without any instructions on how to attach the cover and doors. The support group was no help and non existent. DO NOT BUY this greenhouse!!!

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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Reseñas de clientes para VEVOR Invernadero Túnel 835x290x225 cm Carpa Refugio para Plantas con Estructura de Acero Galvanizado Cubierta de PE Verde Puerta Enrollable con Cremallera 8 Ventanas para Cultivo de Verduras Flores

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