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VEVOR Invernadero Túnel 590x295x225 cm Carpa Refugio para Plantas con Estructura de Acero Galvanizado Cubierta de PE Verde Puerta Enrollable con Cremallera 8 Ventanas para Cultivo de Verduras Flores

Reseñas de clientes para VEVOR Invernadero Túnel 590x295x225 cm Carpa Refugio para Plantas con Estructura de Acero Galvanizado Cubierta de PE Verde Puerta Enrollable con Cremallera 8 Ventanas para Cultivo de Verduras Flores

600x300x225 cm Verde Techo abovedado

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RabbittHole RabbittHole
Velcro missing from door cover./No CS. Purchase AYOR
600x300x225 cm Verde Techo abovedado
The delivered it em was improperly manufactured and was missing the grippy side of the velcro required to attach the plastic cover to the door frame. I advised vevor of the problem a week ago. Customer service has consisted only of saying "we're working on it" while not working on it. I offered options to partially refund, or to send a correctly manufactured replacement part. As neither have occurred, I have to choice but to return the 20x10 ft greenhouse to vevor and warn others of poor manufacturing process/quality control and non-existent customer service. If resolved within 24 hours , I will ATTEMPT to edit this review (if possible/allowed).
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Roland Kruizenga Roland Kruizenga
Kas
450x200x200 cm Verde
Niet kopen. Geïnstalleerd volgens de tekening maar met de eerste wind is alles kapot gewaaid, beter iets meer investeren dan deze tent doen
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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Tim marsh Tim marsh
Green house
600x300x200 cm Verde
Did not hold up well at all
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Melissa Holt Melissa Holt
Dr
450x200x200 cm Verde
The box came smashed and the poles were cheap steal that was bent missing parts .
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sarj Sarj
Eh
900x300x200 cm Verde Techo a dos aguas
The box arrived damaged. The bog containing bolts and screws was busted open inside the box, some went missing through the damaged box. Instructions could be a lot better, but you can figure it out.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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VU VU
DIY
360x200x200 cm Verde
Product is looking good but only structure so week, it can not stand with little moderate wind 20-30 mph. If they can use 3/4-1" frame stucture and it will much better.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vu Vu
DIY
450x200x200 cm Verde
Product is looking good but only structure so week, it can not stand with little moderate wind 20-30 mph. If they can use 3/4-1" frame stucture and it will much better.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Erwin Erwin
Mr
600x300x200 cm Blanco
I,m very disappointed in the way you are handling my request to return a item. It’s been since Feb 7th the date you said you would get back to me and haven’t. You seem to be ignoring me. Looks like you don’t want me to return an item so I can get a refund. The item is still In the box it came in unopened. I explained to you my wife bought me this same unit for a birthday gift. I didn’t know this when I bought the unit from you. Now please issue me a return label so I can move on Order No. 26013100967518235631
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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arie arie
meneer
300x200x200 cm Verde
ik moet hem nog plaatsen maar met het uitleggen van het frame blijkt de maat 297 x 192 te zijn.... beetje jammer
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Aj Aj
Owner
450x200x200 cm Verde
It will deter the plastic in four or five month in houston heat
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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