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VEVOR Filtro de cartucho para piscina Filtración de piscina dentro/sobre el suelo 50 pies cuadrados

Reseñas de clientes para VEVOR Filtro de cartucho para piscina Filtración de piscina dentro/sobre el suelo 50 pies cuadrados

Opiniones de los Clientes

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Las reseñas de los clientes, incluidas las calificaciones con estrellas de los productos, ayudan a los clientes a obtener más información sobre el producto y a decidir si es el producto adecuado para ellos.
Nuestra calificación general no es un simple promedio. Priorizamos las reseñas auténticas y confiables, y filtramos los duplicados o el contenido inválido antes de calcular la puntuación final. Esto garantiza que la calificación refleje fielmente las experiencias reales de los clientes.
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72 Reseñas
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Gregory A Mollenhour Gregory A Mollenhour
Mr.
It quit working after 1.5 tanks. It says it's charged but does nothing.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aaron Swartz Aaron Swartz
Broken parts in 9 months
40 m²
Broken parts in 9 months 1
Zero customer service response in 5 days. I can’t even order the parts on their website. No stores carry the parts because it’s Chinese junk in weird sizes. RESPOND TO MY LIVE CHAT REQUESTS AND SEND ME MY PARTS!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Claude Claude
dhr
dhr 1
volledig verkeerde geleverd
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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Phil Phil
installation manager
The inlet and outlet connections are not as stated. Standard 1.5" and 2" PVC are sloppy when inserted. Could not be glued. I reached out to Vevor 5x, and got your effin robot that kept sending me the same answer. I will NEVER buy another Vevor product. And I'm telling my friends.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Harvey Harvey
Dr
Came damaged, sent pictures to costumer service. Not interested said they don’t sell used equipment Very disappointing
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Murry Murry
Customer service
I do not know where to begin. Item arrived in a timely manner and was heavy duty but after looking it over I noticed a triangular puncture in the side of the filter. Then looked at the box same thing. I contacted Vevor and i would get an automated response that they wont get back with in 48 hours and they did every 2 days I would get another email and another email with little results. Eventually I had to get my bank involved then things started happening. So frustrating because it took 3 weeks longer to open my pool this year
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Bad customer service Bad customer service
Poor Customer Service
40 m²
Cannot get customer service to respond to broken equipment and they take days to respond, if they do.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Allen Mccloskey Allen Mccloskey
Mr
I never received my pool filter and I would like a full refund
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Victor Cummings Victor Cummings
Can’t even connect any PVC pipes to it. This thing is useless. Need a refund!
I run and own a pool maintain and repair business. I bought this pump with one of my customers money. I told them we are taking a gamble here and sure enough, this backfired on us. You can even connect any 1.5” or 2” PVC pipes on either inlet or outlet. This cutouts for both unions are ever so slightly too big. What the hell am I supposed to do with this now? I have a $368 hole in my pocket. Now I have to sit here and try to figure out what I’m going to do for my customer meanwhile I’m completely out of pocket. This is ridiculous!!!!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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William Warden William Warden
Customer
The product is defective. I informed you last week and still waiting for your intentions. Let me know. If you are going to refund or replace.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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