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VEVOR Filtro de Acuario 660 GPH, Filtro de 5 Etapas de 889,6 L Filtro Interno Ultra Silencioso con Protección UV, Filtro de Potencia Sumergible con Múltiples Funciones para Acuarios, 25 W

Reseñas de clientes para VEVOR Filtro de Acuario 660 GPH, Filtro de 5 Etapas de 889,6 L Filtro Interno Ultra Silencioso con Protección UV, Filtro de Potencia Sumergible con Múltiples Funciones para Acuarios, 25 W

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Aaron French Aaron French
You won't be happy.
Leaks air terribly. You have to lean it side to side to get air to escape. will then run fine for a few days. Sad thing is this is the second canister filter I have purchased from Vevor. On the first I even purchased extended warranty. when it also leaks air to the point of pushing no water, i contacted customer support. They informed me that they would send me $30. Then I informed them that I had over $XXX of fish in my tank and needed a replacement they said i had to send the entire unit, including tubes, and media in the original box. Well i didn't have the original box, plus i bought the 3 year extended WARRANTY! so then i said i just wanted the head gasket O ring. They said they dont make their own parts and offered to send me $50 to have the canister filter repaired. Suckered me twice. Both filters have to be tipped side to side to function for three days max then repeat tipping or bleeding the outlet hose to remove trapped air. Before you suggest priming the orange pump handle-you cant it is vapor locked and you will snap the push rod. Listen to me. If you want a hassle free canister filter, dont buy the grey and orange ones. Still not satisfied with product or customer service.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aaron French Aaron French
Odds are you will not like this.
Leaks air terribly. You have to lean it side to side to get air to escape. will then run fine for a few days. Sad thing is this is the second canister filter I have purchased from Vevor. On the first I even purchased extended warranty. when it also leaks air to the point of pushing no water, i contacted customer support. They informed me that they would send me $30. Then I informed them that I had over $XXX of fish in my tank and needed a replacement they said i had to send the entire unit, including tubes, and media in the original box. Well i didn't have the original box, plus i bought the 3 year extended WARRANTY! so then i said i just wanted the head gasket O ring. They said they dont make their own parts and offered to send me $50 to have the canister filter repaired. Suckered me twice. Both filters have to be tipped side to side to function for three days max then repeat tipping or bleeding the outlet hose to remove trapped air. Before you suggest priming the orange pump handle-you cant it is vapor locked and you will snap the push rod. Listen to me. If you want a hassle free canister filter, dont buy the grey and orange ones. Still not satisfied with product or customer service.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Doug Weatherly Doug Weatherly
Buyer
Work stops flowing all the time
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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pereranton31 pereranton31
filter motor stopped working
Unfortunately my motor stopped working after 8 months.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Gloria Harris Gloria Harris
Mrs
Ot recieved yet and we are not in a relationship.ote area
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Tammy Jackson Tammy Jackson
Purchaser
Don't, just don't. Stopped working without warning after 2 weeks. Spent days trying to reach support, was told via chat someone would get in touch in 24 - 48 hrs. That didn't happen. No one ever answers at the phone number. Them 5 days later i get an email offering me 20$ compensation. The system broke before 30 days and defiantly before the warranty.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Alberto Alberto
Algo ruidoso
Funciona bien y con potencia, instalación rápida y sencilla, compartimentos para masa filtrante algo pequeños y de poca calidad, pero está bien si quieres poner diferentes tipos de material filtrante , complementos completos aunque el limpiador de superficie mete aire en el filtro, así que mejor no ponerlo, algo que me pareció interesante, la UV, pero está al contrario de lo aconsejable, a la entrada y no a la salida, para encenderla mejor después de unos meses o después de unos días de echar bacterias, sino, matara todo lo que entre y no se colonizara de esas bacterias ta necesarias, me lo he quedado como segundo filtro, pero no lo volvería a comprar.
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Respuesta de Servicio al Cliente: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
wxt0861 wxt0861
water flow is weak
I bought two, one works fine, the other doesn't
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Olden Olden
Mr
It does the job so far. I clean it up every 2 week and that seem to keep the water clean. With that said there are quite a few things I don't like in this filter. This clasp design on both sides is a pain. One of them will always get on the way when you're trying to remove the pump module. The rotor cover is hard to remove and put back in alignment properly. The fixing suction cups just a pure garbage, they don't hold, I replaced them with my own the next day. The water flow was not that impressive, it creates a flow, but definitely not enough to create proper circulation. Put it in some shallow container, because even with the closed valves some water will spill over and can damage the floor. One of my hose shut off valve is not perfect either, some water is dripping even in closed position. Anyhow, it is useable for now considering the price point, but I would prefer a better quality filter next time.
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Afehr Afehr
Buy the other type
These filters are good but the other option on the site are night and day better. Have two of these and four of the other of different sizes and wish I just got the other ones instead.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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