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VEVOR Cortafiambres Eléctrico 320W Cortadora de Carne Comercial 300-450 RPM, con Cuchilla de Acero al Carbono de 25 cm, Grosor Ajustable de 0-12 mm, Uso Comercial y Doméstico, para Carne Congelada

Reseñas de clientes para VEVOR Cortafiambres Eléctrico 320W Cortadora de Carne Comercial 300-450 RPM, con Cuchilla de Acero al Carbono de 25 cm, Grosor Ajustable de 0-12 mm, Uso Comercial y Doméstico, para Carne Congelada

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Mat Mat
Finition vraiment à revoir! Expédition à revoir aussi
Semiautomático Comercial 10 pulgadas-240W
Premier renvoi, la machine s'est perdu sur le trajet soi-disant. Deuxième envoie, les finitions de la machine sont vraiment médiocres. Vu que je vais faire une vidéo Youtube avec ça la fout mal
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Annie Liao Annie Liao
Item returned but refund not issued
Not satisfied with the item and communicated to return. Ship item back for more than a month and no refund. No single reply to my message and this company just turn the deaf ear since then.
1 personas encontraron esto útil
Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jim Jim
chef
This product is not capable of slicing a roast. I wish to return it. 1. The manual is not printed with enough ink to be readable. Even a magnifying glass won't help. So the first impression is of lack of quality control. Plus I wanted to read it because the slicer doesn't work as needed 2. The meat tray has a quarter inch gap between it and the blade, so the roast gradually slides down through this gap and doesn't slice properly This happens over and over. I never had this problem with my previous slicer. Maybe there is a way to fix this in the manual that is unreadable. The product claims to slice between 0 - 0.4 VERY disappointed. 3. It is quite easy to hit the blade with the sharp prongs on the meat pusher...ridiculous.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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roll roll
owner
machine came with a used blade and vevor would not make things right.Look elsewhere if you want to buy a meat slicer with a new blade.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Seb Seb
Trancheuse
Semiautomático Comercial 10 pulgadas-240W
Plus jamais sur ce site ! Trancheuse livrée mais ne fonctionne pas ! Demande de SAV avec envoie de pièces à changer soi même, je n’ai jamais reçu les pièces ! A fuir !!
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Respuesta de Servicio al Cliente: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Ed Ed
Owner
Worst company EVER!!!!! Ordered meat slicer gets delivered by some shady delivery company and left outside a locked gate on a holiday weekend. Not there when o get to work and won’t refund anything or try to figure out a solution!!!!!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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John John
Horrible Customer Service. No Phone#.
I received a used/returned product which was badly scratched. They would not take the item back nor send me a replacement. They also do not have a customer service phone, so I got the run-around by the customer service online. They eventually gave me partial refund to keep the item. Good product. Horrible customer service.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Jacques Jacques
vevor 240 w commercial meat slicer
got the slicer with the on- off switch not working,vevor was suppose to send me a new switch and they never did....i end up fixing it myself....most likely will not buy from vevor again
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Seppo Seppo
owner
Semiautomático Comercial 8 pollici
Where my New slicer is?
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Jose Jose
Se
I never get if so
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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