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VEVOR Cortafiambres Eléctrico 320W Cortadora de Carne Comercial 300-450 RPM, con Cuchilla de Acero al Carbono de 25 cm, Grosor Ajustable de 0-12 mm, Uso Comercial y Doméstico, para Carne Congelada

Reseñas de clientes para VEVOR Cortafiambres Eléctrico 320W Cortadora de Carne Comercial 300-450 RPM, con Cuchilla de Acero al Carbono de 25 cm, Grosor Ajustable de 0-12 mm, Uso Comercial y Doméstico, para Carne Congelada

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Dana Veljacic Dana Veljacic
Owner
Could not initiate return.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Frank Mauro Frank Mauro
Owner
I have been trying to return a wrong order that was sent to me. No luck getting a response that means something. I need to return this item for a refund. But no one helps. wtf horrible customer service. Pissed customer. Shitty company. Want melt money back yesterday? Pathetic the way you are handling this.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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JM JM
Great meat slicer for the price.
This slicer works great it is smooth and the blade doesn't bog down. I've used it about a dozen times to slice meat for jerky and is easy to use and clean. I took two stars off because on my third use the dial to select the thickness fell off and it took a good 20 minutes to get it back on but now the numbers are meaningless as I could not get it calibrated correctly. Overall all the dial is not a huge deal to me and I am still happy overall with the slicer. If I had to replace it for any reason I would buy from Vevor again.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Filip Hrovat Filip Hrovat
Bodd
Semiautomático Comercial 10 pulgadas-240W
Not for professional use.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Len Len
Arrived used
Arrived used 2 Arrived used 2
All corroded and rusty right out of the box?? Returning immediately for another brand
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Borci Borci
Good machine, but it came with problems
Semiautomático Comercial 12 pollici
I made a reclamation that button for seting is damaged and machine has strange noise. In a week I received only information that they will send me new button. Nothing about strange noise.
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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Danny Danny
Detalles de fabricación
Semiautomático Comercial 10 pulgadas-240W
Los pros: -Sacar de la caja y a trabajar(llego muy golpeada por el transportista) -Potencia suficiente para frescos, que es el uso que yo le doy. -Fácil desmontaje para su limpieza. Los contras: -Después de usarla dos veces en dos años, aproximadamente una hora cada una de las veces, el apoyo antes del disco ha cogido holgura entre el eje del soporte y el soporte. No es una pieza única sino que el eje es de acero y la base del soporte de aluminio, sin ningún tornillo ni pasador para evitar el giro. Lleva un tornillo en la parte superior trasera para ayudar pero tampoco esta alineada con el disco de corte. -Los acabados vienen con demasiadas aristas cortantes y rebarbas. -Para ajustar el carro tienes que sacarlo completamente para acceder a los tornillos de fijación que están en la parte inferior.
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Respuesta de Servicio al Cliente: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
Baker Baker Baker Baker
Not Really for Bread!
Bought this to slice sourdough. Doh! Does great on meat and cheese, but it really needs a serrated blade for the tough sourdough bread that we make (which does not come with it). Have asked Vevor to provide a 10" serrated blade for this unit, glad to buy it, hopefully that will happen. Easy to clean though. But believe it or not, the blade gets bogged down on hard sourdough crust sometimes and stops, with the electric motor straining but still. Also, it does not cut completely through the crust and you are left with one side of the bread crust-less and a long piece of uncut bottom crust when you are done, no matter how you place the loaf in the slicer. Crushes soft bread before it cuts too. Definitely a great meat and cheese slicer, NOT A GREAT BREAD SLICER!!
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. If more help is needed, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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J J
Gen. Mgr
It arrived nicely packaged. The first use was great, then after the first use, it became so loud. It is unberable to operate. It is worse than a tractor trailer. There are better options. It is very hard to clean.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dustin Dustin
Arrived broken. Ignored by customer service.
Arrived broken. Ignored by customer service.  1 Arrived broken. Ignored by customer service.  1
It arrived broken. There is an hole in the top and a chip on the bottom, with no debris in the box so it was clearly packaged broken. I contacted customer service for a return/refund and there is no response after several days. I will never order from Vevor again. Stay away. Their products and customer service are garbage.
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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