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VEVOR Cochera 3,05 x 6,09 x 2,87 m, Cochera Potable con Paredes Laterales y Puerta Desmontables, Marquesina para Coches Resistente a los Rayos UV y al Agua, para Automóviles, Embarcaciones, Gris

Reseñas de clientes para VEVOR Cochera 3,05 x 6,09 x 2,87 m, Cochera Potable con Paredes Laterales y Puerta Desmontables, Marquesina para Coches Resistente a los Rayos UV y al Agua, para Automóviles, Embarcaciones, Gris

Gris 3.05x6.09x2.87 m

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273 Reseñas
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Lazaro Rodriguez Lazaro Rodriguez
Useless canopy
Gris 3.65x6.09*3.02 m
Lied about date of delivery. Canopy should have been delivered on January 3rd. Here we are January 15th, almost 2 weeks from promised date. My wife and me froze up at our little pop-up stand for two weekends straight due to no delivery. It’s really unusual for yall not to reach out whenever there would be delays. I had to contact yall first before I got any answers. I don’t mind the cold but I’m not putting my wife through the same conditions that I can handle due to negligence in yalls part.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Todd Schlemer Todd Schlemer
Danger
Gris 3.65x6.09*3.02 m
Well it all started with the shipping the tubes were bent and the package was completely demolished tried to get the delivery service to come back and pick it up and send back to vevor with no success on that so I straightened the tubes and installed in it was up a week and survived a heavy snow storm then the following week had high winds with gusts up 50mph needless to say the poles snapped which completely demolished the structure and the cover when the 2 poles snapped it created a wave effect in the wind which lifted up 20 feet in the air pulling all 24 inch tent stakes out of the ground so now I have a pile of junk which I can't do anything with now I went above and beyond the install paying over 40.00 more for good anchors would not recommend this product it was bad before I purchased it it from the start
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cet abri de voiture VEVOR 12x20 toutes saisons ? Cet abri de voiture VEVOR 12x20 toutes saisons ?
Demande d'informations supplémentaires
Pourquoi, aucune paroi dans la position horizontale pour attacher la tolle dans le bas de l'abri ? Cette ajout la fabrication pourrait éviter le vent et la neige de s'infiltrer en dessous de l'abri et aussi, pour éviter le vent de forcer à soulever la toile de l'abri. Pourquoi, du côté gauche à l'extérieur de l'abri aucun oueillet pour attacher la tolle de la porte ? Pourquoi, des oueilllets de l'abri pour retenir les cordes, la toile a commencé à se déchirer ? Ma conclusion, cet abri est plein de défauts qui m'a coûté très cher à comparer aux autres garages de toile qui m'ont coûté chacun 235,00$ au huit ans. Je n'ai plus de temps à faire d'autres achats chez votre compagnie, vos produits me coûtent beaucoup trop chers.
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Respuesta de Servicio al Cliente: Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour vous permettre de faire un suivi sur ce problème. Notre équipe d’assistance à la clientèle vous contactera par e-mail et vous fournira des mises à jour jusqu’à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Jed Schmitt Jed Schmitt
Damaged upon arrival
Gris 3.65x6.09*3.02 m
Very disappointed, the metal tubes for the roof were bent when I received it. I wanted replacement tubes or to return the entire carport. Customer Service wouldn't send new tubes and only offered me a $40 partial refund. Now I'm stuck with a junk carport that won't support any snow load here in Western Montana.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Wayne Wayne
mr
very unhappy with this company. have tried to return product or get parts that were missing. cant get ahold of people to help me
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Chris Chris
Not happy
I was built good just blew away in 75 miles an hour wind 4 weeks after installation
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will assist promptly. Thank you for your understanding.
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Julian Kruse Julian Kruse
Disappointed
Very disappointed in this item lasted barely 9 months was hoping it would last to house my parents vehicles.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
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jimbo jimbo
coveret
I like the style and all but the product is not very strong . few months after I installed it I had to get new front door panel because gromets ripped out of material. took about a month to get it warranted . now its been a year and 6 months its a windy day and side pannel are blowing all over the place gromets again ripped out !! off of warranty !! dont waste your money poor design with gromets and miny bungey cords !!
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.
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Bernard Wray Fonner Bernard Wray Fonner
Manager
Was very disappointed by the unit. It completely collapsed with less than 3 inches of snow. The roof tarp doesn't hold up to sun and is very brittle.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
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Justin lamos Justin lamos
Bad
I am very disappointed with in the first 2 months this thing has flipped because of WIND I would like a full reimbursement or refund this was very upsetting to get something that just was destroyed by wind not even snow I emailed please answer back as soon as possible
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