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VEVOR Cochera 3,05 x 6,09 x 2,87 m, Cochera Potable con Paredes Laterales y Puerta Desmontables, Marquesina para Coches Resistente a los Rayos UV y al Agua, para Automóviles, Embarcaciones, Gris

Reseñas de clientes para VEVOR Cochera 3,05 x 6,09 x 2,87 m, Cochera Potable con Paredes Laterales y Puerta Desmontables, Marquesina para Coches Resistente a los Rayos UV y al Agua, para Automóviles, Embarcaciones, Gris

Gris 3.05x6.09x2.87 m

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273 Reseñas
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Steve frappier Steve frappier
Abri d auto
Abri d auto 1 Abri d auto 1 Abri d auto 1
L abri n est pas de bonne qualité les poteaux ne sont pas assez solide suite a une bordée de neige dans la nuit notre abri c est effondrer ! Nous avons brisé notre auto nous sommes plusieurs a avoir des abris d autos ds notre secteur et nous sommes les seuls que l abri c est effondrer !!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour vous permettre de faire un suivi sur ce problème. Notre équipe d’assistance à la clientèle vous contactera par e-mail et vous fournira des mises à jour jusqu’à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Jeff Jeff
Owner
Gris 3.65x6.09*3.02 m
Owner  1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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Jet Jet
Owner
Gris 3.65x6.09*3.02 m
Owner  1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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Jon Janoski Jon Janoski
Carport
Carport  1
Was never delivered..
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Respuesta de Servicio al Cliente: "Dear valued customer, We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, Our customer service team will follow up with you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
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josh josh
carport is trash
carport is trash 1 carport is trash 1 carport is trash 1
We had a windstorm last night, and the carport ripped out of the ground. The ropes that were provided snapped, the walls and roof tarps ripped right out of the eyelets. The beams twisted and bent, and now my carport is no longer usable.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Leroy Leroy
sales
sales 1 sales 1
First snow storm, collapsed, the one next to it is a Harbor Freight, been up for about 5 years now, paid the extra thinking I was getting a better Carport, NOTTTT!!!!
10 personas encontraron esto útil
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Orilla Orilla
Off-grid girl
Did not receive the package and their customer service sucks because after sending them the information from FedEx giving them the go to FedEx com and put the tracking number in and go look at the picture yourself to see that only one of the two packages that I ordered was delivered and that I need to know where my other package is and they just said oh well you know call your friends ask your neighbors. I live in a remote area and have no Neighbors. The photo clearly shows that only one package was delivered and customer service will now not respond. And of course it was the most expensive item that I ordered. Almost $300
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Mick Mick
Sailor
Very poor quality car shelter. It collapsed with just 2 inches of snow on it—thankfully, no one was underneath. It’s easy to assemble, but the structure isn't sturdy at all. The poles buckled. It’s a 3-season shelter. A total waste of money.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Rally Rally
Customer service and product quality ruined this brand.
Gris 3.65x6.09*3.02 m
I own several Vevor products and have generally had good experiences, until this one. The first issue was a missing side wall, which was never resolved. I contacted customer service multiple times over the course of months, provided photos clearly showing the missing wall, and nothing was ever done. The second and far more serious issue occurred when the enclosure collapsed onto valuable equipment that had been stored for the winter. I was told a replacement unit would be sent, but weeks after the expected delivery date, nothing arrived. Instead, I was then told to pack up the collapsed unit and return it for a refund. That request is completely unreasonable. I’ve owned this unit for quite some time, made do without the missing wall, and no longer have the original packaging. This is a large, heavy structure, and repacking and shipping it is not realistic. Throughout this entire process, I have been patient and cooperative, while my valuable equipment has remained exposed to the elements because I was expecting a replacement enclosure that never came. I gave Vevor multiple chances and clearly communicated that I would leave a review if the situation wasn’t resolved. Nothing was resolved. I am now left on my own with a collapsed enclosure and damaged trust in a company whose products I own many of. This level of customer service is extremely disappointing and frankly unacceptable.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joe Joe
Didn't last a week
I got this 12x20ft tarp shed because Harborfreights 12x20ft sheds were out of stock at my local store and this vevor one was like $100 cheaper. If you have a choice between the 2, just get the Harborfreight one. I like some of vevor's stuff but this tarp shed was a huge disappointment.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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