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Carro volcador VEVOR, carro volcador de polietileno para jardín con marco de acero fácil de montar, carro volquete con mango convertible 2 en 1, carretilla utilitaria de 800 libras de capacidad, neumáticos de 10 pulgadas

Reseñas de clientes para Carro volcador VEVOR, carro volcador de polietileno para jardín con marco de acero fácil de montar, carro volquete con mango convertible 2 en 1, carretilla utilitaria de 800 libras de capacidad, neumáticos de 10 pulgadas

363 kg

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JILL Russi JILL Russi
Customer
680 kg​
I have been extremely frustrated with this entire purchase from start to finish. From the moment I assembled the garden cart, it has not worked correctly. The cart will not latch properly, and as soon as I try to go uphill it falls backward, making it completely unusable and unsafe. I contacted customer support and followed the instructions they provided to try to fix the issue, but those steps did not resolve the problem at all. The cart still will not latch and cannot be used for its intended purpose. After explaining that the product is defective and unusable, I requested a refund. I was then offered a refund of $21 for a cart that cost me almost $200. That response was incredibly disappointing and does not come close to addressing the issue. I expected a functional product and reasonable customer service. Unfortunately, I received neither. Based on my experience, I would not recommend this cart or this company.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Nate Nate
Missing parts
680 kg​
I received this cart and it had a missing part 1 month ago and still trying to get a replacement part . Do Not know if will ever get to use the cart for my business.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jake Jake
Jake
Poly-272 kg
The cart is fine. The plastic is a little flimsy. One of the tires won't inflate and I haven't been sent a new one. I've been using it with a flat tire, which is incredibly annoying.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Joseph Joseph
Customer
680 kg​
They sent the wrong one, ordered the 1500lb version, they sent the 600lb version.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Bo Bo
Bad design
Poly-272 kg
This cart is not designed properly and balance is off. If you load it evenly it flips because back wheels are too close to the front which makes balance off. Its basically unusable.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Daniel Robertson Daniel Robertson
Mr
680 kg​
Damaged. Sent me tube to get tire fixed. Additional costs involved in replacing tube and repairing tire.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Scott K. Scott K.
Buyer
544 kg
This Wagon was easy to assemble and seemed sturdy and well made until I placed six #80 bags of concrete in it, and the front axle bent. The wagon is rated for #1200 pounds. This load is well short of the maximum load rating. This is disappointing. My first purchase on Vevor was a gun safe that arrived damaged and, after a few weeks, was resolved by refunding a portion of the purchase price, and I kept the damaged item. I would not recommend this item.
4 personas encontraron esto útil
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