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VEVOR Carrete de Manguera Retráctil para Montaje en Pared para Jardín 12 mm x 30 m con Boquilla de 9 Patrones, Bloqueo de Cualquier Longitud, Rebobinado Automático y Soporte Giratorio de 180°

Reseñas de clientes para VEVOR Carrete de Manguera Retráctil para Montaje en Pared para Jardín 12 mm x 30 m con Boquilla de 9 Patrones, Bloqueo de Cualquier Longitud, Rebobinado Automático y Soporte Giratorio de 180°

30 m

Opiniones de los Clientes

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Marshall Marshall
Mostly OK. Slow retraction is so slow it stop
The hose and reel seem like good quality. The extra handle works well. I have a competitors reel for my backyard and I must say the retraction on this is painful. I understand having a slow retraction so the hose and handle don’t slam into anything, but I have to guide the hose back by hand otherwise the retraction stops completely. I looked at the instructions and insured that the water was turned off and open on the end so less water is in the reel. Doesn’t make a difference. Still a very slow retraction where I have to guide it back.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joseph Gallagher Joseph Gallagher
Mr
35m
Worked great for a while then tension got very weak and then the spring broke, so no way of recoiling the hose.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Christopher nichols Christopher nichols
Owner
Unscrew the nozzle it came with and put in the other in the box and the end of the hose came lose and now it is stuck on there and I cannot screw it off. It also leaks. So I am going to have to cut the end off and put and new end on it and try to get the other end out of the nozzle that it’s stuck in
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Wendy Borger Wendy Borger
Poor hose qualify
Poor hose and nozzle design. Leaked and then could not get it off to replace parts to seal .
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Larry Larry
Mr
Ni e reel ery cheap hose
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
Seemed great at first but. …..
At first this hose reel seemed great however it is all ready broken. Internally it has come apart on the retraction part. It is all plastic and not really fit for everyday use.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Murray Murray
You will love for a while then BOOM broken
Out of the box it appears to be just what you want. It is pretty stiff and pulling it out the hose takes some power but overall it works well. Maybe 2 to 6 months later it isn't retracting all the way. Then it starts retracting less and less. You try and fix it so you pull it out further and now it retracts back maybe 10 to 15 feet and your left with this hose hanging out. That's my story with two of them. Vevor was good in replacing the first one that stopped retracting. The 2nd one stopped retracting even faster. In other words it is a piece of junk in the end!
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stian Stian
Hageslange
25 m
Fremstår som labert kvalitet på produktet.
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Respuesta de Servicio al Cliente: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
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jrperkin66 jrperkin66
Good price but low performance
needed a hose that would go longer than standard 100 ft. this one does that but the flow is about 40% of a regular hose.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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NCUSER NCUSER
Disappointed
Low quality product. I’m hoping it will last a couple years. Support is weak. It took me 8 or 10 emails and 2 weeks to get an answer to a very simple question. I’m not sure after all the back forth they actually understood my question. I’m just very disappointed in this product and this company.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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