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VEVOR Carrete de Manguera Retráctil Giratorio de 180° Carrete Automático de Manguera Montado en Pared Manguera Enrollable Automática 20 m x 12 mm para Regar Césped Jardín, Lavar Auto, Bañar Mascota

Reseñas de clientes para VEVOR Carrete de Manguera Retráctil Giratorio de 180° Carrete Automático de Manguera Montado en Pared Manguera Enrollable Automática 20 m x 12 mm para Regar Césped Jardín, Lavar Auto, Bañar Mascota

20 m

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marcel Desruisseaux marcel Desruisseaux
M
It doesn’t retract very good, the last 10 feet has to be pushed in. Not impressed.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James Cousino James Cousino
Vevor issues
My vevor retractable hose has issues. The hose does not stop when pulling it out to a certain length. It retracts without stopping. I have to maintain a constant pull on it to keep it from retracting.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Patrick Richer Patrick Richer
Mr
L’enrouleur s’enroule très mal. Il coince très souvent. Par contre le boyau est de bonne qualité
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Francis Francis
Broke on first try
Broke on first try 1
Spring unwound on the first use. Unable to reel the hose back in, even by hand. Very unsatisfied why a product that should be better than that. Support gives very nice advice such as: try unrolling completely and try again. As if we where totally clueless. SPRING IS BROKEN.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Maxime Maxime
Ce casse au bout de 1 mois
40 m
Ce casse au bout de 1 mois 1
Mauvaise qualité ce casse facilement le guide enrouleur c'est cassé vraiment de mausaise qualité j'ai fait une réparation provisoire
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Patrick Patrick
Absolute junk
40 m
Absolute junk 1
Bought two, first one broke within 3 days of use, stopped rewinding in and is now jammed out. Second one started leaking 2 weeks in. Now both are leaking profusely.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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James Rupright James Rupright
Owner
Owner 1
I bought a power washer i have gotten any responses for a month so im out 300 with no answer call my or email me saying at least why your not returning my money
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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James Dooley James Dooley
Owner
Owner 1 Owner 1
It will not retract only been using it for 3 weeks and it will not retract something is broken inside
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Customer Customer
Poor quality nozzle, broken hose, no customer support.
Poor quality nozzle, broken hose, no customer support. 1
The included nozzle is very cheaply made and leaks. Upon attempting to remove it to use another nozzle, I found that the hose end spins in place, rather than un-threading from the nozzle. I'm now left with a leaky nozzle stuck on the hose, and customer support has not responded after nearly 1 week and multiple follow-ups. Would not recommend this product.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Joe Joe
Didn't receive 2 of my package
Didn't  receive 2 of my package  1
Still have not heard nothing from them
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the responses on TikTok for updates.
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