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VEVOR Carrete de Manguera de Jardín Retráctil 12 mm x 40 m para Montaje en Pared con Boquilla de 9 Patrones, Sistema de Rebobinado Automático y Retorno Lento, y Soporte Giratorio de 180°

Reseñas de clientes para VEVOR Carrete de Manguera de Jardín Retráctil 12 mm x 40 m para Montaje en Pared con Boquilla de 9 Patrones, Sistema de Rebobinado Automático y Retorno Lento, y Soporte Giratorio de 180°

40 m

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Jimmy Allen Thornhill Jimmy Allen Thornhill
Mr
Had this reel for less than 3 weeks and it won't lock in place anymore. Also not very easy to pull the hose out. Very disappointed.
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Respuesta de Servicio al Cliente: To our respected customer, thank you for being patient and cooperative. We’re proactively addressing your issues and are focused on finding a resolution that you’ll be happy with. Please check your ticket and email on a regular basis for updates regarding the progress. If you need further assistance or have more questions, don’t hesitate to reach out.
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Dave Hoos Dave Hoos
Owner
Fastners ineffective plastic shields don’t work well
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Respuesta de Servicio al Cliente: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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Nichole Ellis Nichole Ellis
Ms
If I could return this, I would. Find a different brand. The threads are poor, the hose is weak, and the retraction method is frustrating. We have two other brands of retractable hoses and both have been great for 4 and 3 years respectively. If this one makes it the season, I will be shocked.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Antonio Neto Antonio Neto
Not recommended
Low water pressure
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Brandon Brandon
Hose is NOT true 1/2"
The good: The overall construction is ok and easy to setup. The bad: The hose is a joke. Compared to a store bought 1/2" garden hose, it's not even close. The internal opening for water flow is maybe 1/4". I know for a fact this hose will not supply enough water for my pressure washer. This is a very disappointing purchase, and I will probably never buy from Vevor again. Lesson learned.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
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Nicholas Malloy Nicholas Malloy
Warranty issues
They don’t stand by there warranties. I’ve purchased MULTIPLE things and they never stay by there warranties. My company is done investing money to this company
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Respuesta de Servicio al Cliente: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in all our efforts to address your concerns and are striving to find a solution that satisfies you. Keep checking your ticket and email for regular updates on the progress. For any more help or queries, feel free to get in touch.
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PK PK
No way to turn off on hose nozzle
You can't turn this off at the end of the hose with either attachment. The only way to turn the water off is to go to the faucet and turn it off there. The attachments do not have the ability to turn the water off when you are done using it. You have to go to your faucet, turn it off and then retrack the hose. Everything is plastic.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
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Tom Tom
Homeowner
The reel in mechanism failed the third time I used it. It won’t reel in the hose after use. It worked the first two times. Now it only reels in half the hose before it stops.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Scott Bast Scott Bast
Sub par product
The spray nozel is the cheapest garbage I have ever seen. All three units were leaking everywhere. I sent video to prove it. The hose is the lowest quality of hoze made. Very disappointed in this purchase. No wonder it's cheap.
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Respuesta de Servicio al Cliente: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re writing to confirm that we’ve finished the necessary actions to address your concerns. Please accept our heartfelt apology for any inconvenience or frustration this may have caused; your satisfaction is of utmost importance, and we’re dedicated to making it right.
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Timothy Winkle Timothy Winkle
Poor quality control of products
I received this with no shipping damage. However after opening and going through the entire process of mounting bracket and hanging reel, I couldn't attach connection hose to water faucet because the attachment coupling was "oval" in shape and not "round" like it should be. My choice was to repair at my own expense or go through the trouble of repacking everything and returning for replacement which is a lot of trouble. This could all be avoided by having good quality control!!!!
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Respuesta de Servicio al Cliente: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
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