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VEVOR Carrete de Manguera de Jardín Retráctil 12 mm x 40 m para Montaje en Pared con Boquilla de 9 Patrones, Sistema de Rebobinado Automático y Retorno Lento, y Soporte Giratorio de 180°

Reseñas de clientes para VEVOR Carrete de Manguera de Jardín Retráctil 12 mm x 40 m para Montaje en Pared con Boquilla de 9 Patrones, Sistema de Rebobinado Automático y Retorno Lento, y Soporte Giratorio de 180°

40 m

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Customer Customer
Poor quality nozzle, broken hose, no customer support.
Poor quality nozzle, broken hose, no customer support. 1
The included nozzle is very cheaply made and leaks. Upon attempting to remove it to use another nozzle, I found that the hose end spins in place, rather than un-threading from the nozzle. I'm now left with a leaky nozzle stuck on the hose, and customer support has not responded after nearly 1 week and multiple follow-ups. Would not recommend this product.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Joe Joe
Didn't receive 2 of my package
Didn't  receive 2 of my package  1
Still have not heard nothing from them
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the responses on TikTok for updates.
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Omar Omar
Bought April 2026
Bought April 2026 1
I bought two of this hose reel. One last year and another in April 2026. The new one started to show signs of wear. I have used it less than 10 times. Not happy with the quality. It’s not durable.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Flower Grower Flower Grower
Hose burst after less than a month
Hose burst after less than a month 1
I got this unit, and it worked nicely for just one month. Then the hose burst, spraying water everywhere inside the unit and rendering it unusable. Very disappointing! I reported this to VEVOR and was told by their helpline that I would get a detailed response in 48 hours. That was four days ago, and still no response, which is equally disappointing!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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John S. John S.
Hose Reel
Hose Reel  1
Female hose attachment broke upon installation. Working with vevor to fix issue. Will update based on outcome.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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David B David B
Very cheaply made. You get what you pay for
Everything internally is plastic. The belt inside looks like a zip tie. I've only had it about a month and i've used it a handful of times. It has jammed a couple times. For 75$ if it lasts 2-3 seasons, I would say it was worth it. I doubt it's going to last that long.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Richard Richard
Owner
I am updating my review. Of the 4 I own, 2 have failed. They do not get used that much but the spring or retrack mechanism seemed to 'let go', when the hose was about 50% extended I heard a bump, bump, bump sound like a spring released. Now it only retracts about half way.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vegard Vegard
Flimpsy and cheap
20 m
Seems cheap. Stiff hose, leaking o ring after short time use, low quality feeling. For the price you can get a better product. Usually VEVOR is good but this is not.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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LJW LJW
No pressure!
Received this as a Christmas gift and installed it this week after our driveway was completed. Very disappointing as there isn't any pressure. Pressure at the faucet is strong, but the hose pressure is terrible.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marshall Marshall
Mostly OK. Slow retraction is so slow it stop
The hose and reel seem like good quality. The extra handle works well. I have a competitors reel for my backyard and I must say the retraction on this is painful. I understand having a slow retraction so the hose and handle don’t slam into anything, but I have to guide the hose back by hand otherwise the retraction stops completely. I looked at the instructions and insured that the water was turned off and open on the end so less water is in the reel. Doesn’t make a difference. Still a very slow retraction where I have to guide it back.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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