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VEVOR Cama Elevada de Jardín 240 x 120 x 86 cm Rectangular, Arriate de Jardín de Metal con Fondo Abierto, para Cultivo de Flores Plantas Verduras con Accesorios para Terraza Patio Balcón, Plateado

Reseñas de clientes para VEVOR Cama Elevada de Jardín 240 x 120 x 86 cm Rectangular, Arriate de Jardín de Metal con Fondo Abierto, para Cultivo de Flores Plantas Verduras con Accesorios para Terraza Patio Balcón, Plateado

240x120x86 cm 1 unidades Plateado

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MALIBUDUDE MALIBUDUDE
Fair product for the price but arrived with some damage
203x102x46 cm 2 unidades Gris
The planters look great once assembled and appear to be the quality I expected for the price. Unfortunately, several panels arrived scratched and damaged. I contacted customer support to resolve the issue, but they would not replace the damaged panels. After some back-and-forth, they offered a partial refund. It wasn’t worth the additional effort to continue pursuing, so I accepted the credit and moved on.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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jean-luc jean-luc
Monsieur
240x120x30 cm 1 unidades Gris
produit conforme a la description
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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Nolan Nolan
Missing wing nuts
240x120x30 cm 2 unidades Gris
Looks ok but came with more screws than wing nuts…. Couldn’t finish building it without going to buy more bolts and wing nuts
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Adrian Kreis Adrian Kreis
Mr
180x90x60 cm 1 unidades Gris
The shell quality is okay but the braces did not fit at all and are useless.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Carl Miiller Carl Miiller
Mr.
180x90x60 cm 1 unidades Gris
The finished product looks fine but a thin plastic coating needed to be peeled off each sheet of metal which took a lot of time. I also felt the metal was too thin to support a full box of dirt so I ended up building wood boxes to fit inside. But it looks OK ow that it’s all done.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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GJ GJ
Thought I was getting a bargain
203x102x46 cm 1 unidades Verde
Thought I was getting a bargain 1 Thought I was getting a bargain 1 Thought I was getting a bargain 1 Thought I was getting a bargain 1
Thought I was getting a bargain. And it arrived super quick, like within 72 hours of ordering. But colour was green was I thought it was meant to be silver, but that’s not really an issue. However, what is an issue is the rods that go in the middle to stop it bowing out when it’s full of soil are not long enough. And I didn’t realise this until I had 90% put it together so I wasn’t going to attempt at sending it back, and had to come up with another solution. I had to get some wire and use that. You can see from the photos that the rods are not long enough.
13 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mancano pezzi mancano pezzi
buon prodotto peccato che sia incompleto
203x102x46 cm 2 unidades Gris
arrivato abbastanza velocemente. il prodotto potrebbe essere veramente valido. peccato che mancano due lastre laterali fatto subito richiesta di intervento. nessuno si è fatto sentire provo allora con on line per spiegare il problema, peccato che l'agente che deve rispondere... non è presente, e non è ancora presente. dopo più di mezzora lascio la mia e mail per avere almento una risposta. attendo
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Respuesta de Servicio al Cliente: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Rose Rose
Ms
180x90x30 cm 2 unidades Plateado
I am unable to assemble my purchase from VEVOR as it is missing 12 pieces of hardware that they are yet to send me after almost 2 months of my purchase's arrival. Their customer service system is absolutely ridiculous as all they do is make excuses for the delay and apologize.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Mehran Mehran
Mr
240x120x62 cm 1 unidades Plateado
I bought 7 of these garden beds. I was not happy with the quality. I sent a request to return them for refund. Vevor offered me to keep them and do a partial refund. It has been over 3 months that I am chasing them for the refund. Customer service takes 5 days to respond, they seem to be very nice but they do not stand to what they claim. They have left me no choice to do the following: -Write this review -Contact BC consumer office -contact my credit card company to get the credit with the evidence that I have from Vevor.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Nistor Daniel Nistor Daniel
MR
240x120x30 cm 1 unidades Gris
We paid 3 garden beds and received only two...
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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