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VEVOR Calentador de Sopa Eléctrico 4 x 7,4 cuartos Calentador de Alimentos Comercial 1500 W Temperatura Ajustable 30-85 °C con Protección contra Quemaduras en Seco y Botón de Reinicio para Buffet

Reseñas de clientes para VEVOR Calentador de Sopa Eléctrico 4 x 7,4 cuartos Calentador de Alimentos Comercial 1500 W Temperatura Ajustable 30-85 °C con Protección contra Quemaduras en Seco y Botón de Reinicio para Buffet

4 x 7,4 cuartos

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Karen N McLaughlin Karen N McLaughlin
Owner of Fresh Today Cafe
Owner of Fresh Today Cafe  1 Owner of Fresh Today Cafe  1 Owner of Fresh Today Cafe  1 Owner of Fresh Today Cafe  1 Owner of Fresh Today Cafe  1
This lasted 3 months. I bought the warranty on it. Their offer is sending a part to fix it myself. Then they lost the part.Then they offer me $20. I refused and asked for a replacement. Then they offered $54. This company is a fraud and a joke. Don't buy from them. If you do DON'T but their warranties. It is a huge scam.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Harqulis Harqulis
Leaking
Its leaking as usual. I bought 4 different product in past all are like that leaks.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Beamish Gakhar Beamish Gakhar
Mr
Bad Product and extremely bad customer service. I happen to buy this soup warmer for our business. It wasnt warming and wasnt working, hence I raised a ticket and my query just went in circles on chats and emails and no one gave a reply to when will I get a way bill number to return the product. The chat loops it to email and email to further emails and then they close the request. The product doesnt work well and on top of it , they dont give any customer service.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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