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VEVOR Cabestrante Eléctrico 6123,5 kg, Cabrestante Eléctrico 12 V, de Cuerda de Acero Resistente de 27 m, Cabrestante Eléctrico, Polipastos Eléctricos con Control Remoto Inalámbrico y Motor 4,85 kW

Reseñas de clientes para VEVOR Cabestrante Eléctrico 6123,5 kg, Cabrestante Eléctrico 12 V, de Cuerda de Acero Resistente de 27 m, Cabrestante Eléctrico, Polipastos Eléctricos con Control Remoto Inalámbrico y Motor 4,85 kW

6123,6 kg Cable de Acero 27,7 m

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Robert Robert
Trash
8164,8 kg Cable de Acero 25,9 m
Item came severely damaged tried my hardest to return the item customer support refused to send me a return label. They also refused to help in anyway told me they can send me $45 and then the next day said they can only send $40 very confused but they in no way shape or form intend to help. They’re only goal is to collect your money and once they do so you’re stuck with whatever they sent you I simply wanted to just return the item it came with both of the top bars bent the entire winch was u shaped a little and would not sit flat on a piece of metal to bolt it down. The electrical compartment was completely smashed since they shipped it upside down, and the weight of the winch tore through all of the Styrofoam and smashed the electronic box smashed the remote Damage the wires it was just a big mess. The winch was hanging out of the side of the box before I even opened it cracking on the metal. The stickers were basically tore off from all the rubbing the handle was broke off the selector that allows the winch to free spool. I sent them multiple pictures and they just kept saying that I needed to send them more pictures I sent them over 30 pictures of all the damage and overall the quality was just terrible their advertising a nice brand new product and what you receive is very far from something nice it will be smashed to crap and they will not alow you to return it and the customer service department they’re from India or a Third World country
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tony l Peacock Tony l Peacock
Owner
8164,8 kg Cable de Acero 25,9 m
Bought in September 2025. In January it quit going in . I checked all wiring and contacted the warranty return department. Its weeks later. Still getting the run around. Just send me a new control box and fix it!! But no. Were having our technical department look in to it. It doesn't go in what more is there to look into?? The fitting for the controller is very flimsy and broke trying to pull controller end off. A metal piece would give it some strength.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Alfred Cardone Alfred Cardone
Owner
8164,8 kg Cable de Acero 25,9 m
Sent wrong item i want synthetic rope they sent steel cable and wont make it right vevor sucks
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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200 lb boat anchor 200 lb boat anchor
Waste of time and money
Used the winch 2 TIMES! both times it has worked fine. Third time it is completely dead, battery good, motor getting power on all three connections. contact Vevor chat total waste of time, its AI !
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Gerry Gerry
18,000 win
8164,8 kg Cable de Acero 25,9 m
I haven’t had time to set it up yet as soon as I have set it up it looks like it would be good. It’s heavy, but it’s for pulling logs into a trailer so I’m sure it’s gonna work. My thought is how long it’s gonna last what so I said everything up next month I will be back.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Steve reinertsen Steve reinertsen
Pump
I really hope this pump works good because if it doesn’t this company vevor is the crookedest place i have delt with . I rufused a item (like they told me to so it got back to sender still no refund . MY ADVISE TO ANYONE THINKING OF BUYING FROM THEM IS DONT ESPECIALLY IF YOU HAVE TO RETURN SOMETHING. Stick with american made its well worth it these chinese are crooks beware
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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