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VEVOR Borde de Césped de Acero Galvanizado, 1016 x 203 mm, 6 Placas de Conexión, 6 Piezas de Borde, Delimitador Metálico Exterior, Bordura de Jardín con Guantes para Parterres Paisajismo Sendero

Reseñas de clientes para VEVOR Borde de Césped de Acero Galvanizado, 1016 x 203 mm, 6 Placas de Conexión, 6 Piezas de Borde, Delimitador Metálico Exterior, Bordura de Jardín con Guantes para Parterres Paisajismo Sendero

1016 x 203 x 1 mm 6 piezas Negro

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shanestewart shanestewart
Product fine, shipping delay and tracking frustrating
990 x 207 x 1,5 mm 5 piezas Marrón
Product was fine, but shipping delay & lack of tracking info was frustrating. 14 days to get delivered & only tracking info was dated day I placed order, threatened to cancel order & next day it was delivered! Assume it Must have been sitting in a WA warehouse for over a week with no tracking update😖
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Respuesta de Servicio al Cliente: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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Savannah Toews Savannah Toews
Ok
The edging looks nice once it's in and feels sturdy. Assembly was the hard part. The pieces didn't line up easily, and it took a lot longer than I expected. Good end result, but plan for extra time and patience.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our Contact Us page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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angienay_2000 angienay_2000
Not as tall
1016 x 114,3 x 1,5 mm 10 piezas Negro
Easy to install but the wasn't as tall as I anticipated.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Trent Simon Trent Simon
Bad connections
990 x 181 x 1,5 mm 5 piezas Negro
I am rating this 2 stars because even though it seemed heavy duty and durable, it scratched very easily exposing bare metal during installation. Also, the tabs used to connect the pieces together were hard to actually lock into place and stay locked in. There is a small metal tab that bends over to lock the two pieces in place and several of those broke off while i was trying to install the edging using a rubber mallet. I ended up going a completely different route for the edging and much more pleased with a different brand. I will still purchase Vevor products although i feel like this one missed the mark.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464703458013184] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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Savannah Toews Savannah Toews
Difficult
This edging was very difficult to assemble. The pieces didn't line up well, and I had to fight with it to get the sections together. It took way longer than it should have. It looks okay once it's in, but the install was frustrating.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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chris chris
Wrong Stakes/Different Size
1016 x 152 x 1 mm 6 piezas Negro
The stakes were half the size of my previous order rendering them useless to me. I had a few spares from my previous order that worked but even the edging was different on the edges. Not sure what’s going on but that’s a bit of a let down when you install it
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ianritchie2 ianritchie2
product great delivery not
990 x 181 x 1,5 mm 5 piezas Negro
ordered 5 packs, they sent me 3 and then a further 1. i must bhave had a dozen communications and they constantly send me a reply confirming they have delivered 4 packs. i have repeatedkly explained that 3+1=4..not 5. still trying`.
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mpwalter mpwalter
didnt get what i ordered
they were fine, its just to bad i only received half of them so i had to order another 12
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket [464278983345152] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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A.H. A.H.
Not that great looking
1016 x 114,3 x 1,5 mm 10 piezas Negro
It wasnt that easy to work with, and it wasnt that nice looking, it was close to what I was looking for for but not quite. It was cheap looking.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.
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mpwalter mpwalter
will not buy from again
i only received 1 pack of 24
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Respuesta de Servicio al Cliente: Dear valued customer, We are sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
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