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VEVOR 5 en 1 Estación Meteorológica Solar Wifi, con Pantalla VA de 190,5 mm, Sensor Solar Exterior, Pronóstico del Tiempo, Temperatura, Humedad, Precipitaciones, Velocidad y Dirección del Viento

Reseñas de clientes para VEVOR 5 en 1 Estación Meteorológica Solar Wifi, con Pantalla VA de 190,5 mm, Sensor Solar Exterior, Pronóstico del Tiempo, Temperatura, Humedad, Precipitaciones, Velocidad y Dirección del Viento

5 Pistolas-1 Sensor WiFi(APP) 7,5 pulgadas VA Pantalla

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DK DK
Mr
I bought this weather station for the main reason of it's capabilities to data log, particularly rainfall. It recorded up to 17,000mm per day when no rain fell! I cleared the data numerous times and played with calibrations but still the same. The unit doesn't have a battery backup and a power flick will delete all data, time and dates. Contacted Vevor and they said they would replace the faulty panel. After about a week they replied saying the replacement panel got lost in transit and offered me $20. I asked for the panel instead. They then offered me $56 to go away. I still wanted the replacement. They then offered me $110 to go away. I said refund me in full which they have and I will not be buying from them again.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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dr dr
customer
I'VE BOUGHT A LOT OF PRODUCTS FROM VEVA. BUT VERY DISSAPPOINTED WITH THIS PURCHASE. RAIN GAUGE NEVER DID WORK. I TRYED EVERYTHIING. ALSO THE WIND SPEED IS NOT ACCURATE. I CHECKED IT AGAINST TWO OTHER ONES I HAD THEY WERE RIGHT ON THE SAME. VEVOR WAS WAY OFF. TOTALLY JUNK.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
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Mike R. Hair Mike R. Hair
Mr.
God product...SOORY TECH SUPPORT TO HELP SENDIN MY PWS ON LINE... I'D STAY AWAY FROM THIS SITE...NO ONE TO CALL PERIOD
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
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Sue Bennett Sue Bennett
Mrs
Sucks sucks sucks I want my money back. Will.not connect to internet no.matter what. Im.not only customer that this happened to . I am so upset. It sucks I got ripped off. Don't buy this
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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V___ger V___ger
A waste of money
Quit after a month. Contacted for warranty, exchange or refund. Nada. Multiple times. Threw it away.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on your concerns and are focused on finding a satisfactory resolution. Please make sure to check your ticket and email regularly for updates on the progress. Don’t hesitate to reach out if you have further questions or need assistance.
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Moises Moises
Idioma
7 pulgadas-1 Sensor WiFi(Sin APP) 7,5 pulgadas Pantalla a Color
Es un problema que no tenga el manual en español y las indicaciones de la pantalla, estaría bien ya que el poner en marcha es bastante complicado.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Estimado cliente apreciado, gracias por su paciencia y compromiso. Actualmente estamos resolviendo sus preocupaciones y trabajando con determinación para ofrecerle una solución satisfactoria. En este periodo, asegúrese de revisar regularmente su ticket y correo electrónico para mantenerse actualizado. Si tiene otras preguntas, no dude en contactarnos: estaremos encantados de ayudarle.
Darren Branch Darren Branch
Customer Support
The unit will not connect via WiFi. Sadly this company offers no telephone support so you can actually solve problems the way it should be done. The chatting service is so sketchy. Got kicked off twice trying to explain what was going on and on top of that the representative was trying to explain to me as he was typing of how to connect. Such a goat roping. It’s sad. Highly doubt I will be doing business here again. At the end of the day. I wasted a whole lot of my time that I will never get back
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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Mark Mark
disclosure
Installation instructions are poor and easily lead to other software Then the monitoring on a pc is only free for 12 months. That should be disclosed! This is the last product I will buy from Vevor
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we truly appreciate your patience and cooperation throughout this process. Our team is working diligently to address your concerns and is committed to delivering a solution that meets your expectations. Kindly keep an eye on your ticket and email for regular updates on the progress. Feel free to reach out anytime if you have further questions or need assistance.
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Bem Bem
Don't waste your
I bought this product about 2 to 3 months ago. The outside head has lost connectivity. After spending 1.5 hours troubleshooting nothing is working. I'm upset I bought this vs a quality item. Don't make the same mistake! Buy it nice or buy it twice!!! Point in case!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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David Brodrick David Brodrick
Mr.
What a piece of cr#p, quit working, rain gauge is incorrect, temperature is off by 10 degrees. Got pissed and threw it in the trash. Get what you pay for.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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