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VEVOR 5 en 1 Estación Meteorológica Solar Wifi, con Pantalla VA de 190,5 mm, Sensor Solar Exterior, Pronóstico del Tiempo, Temperatura, Humedad, Precipitaciones, Velocidad y Dirección del Viento

Reseñas de clientes para VEVOR 5 en 1 Estación Meteorológica Solar Wifi, con Pantalla VA de 190,5 mm, Sensor Solar Exterior, Pronóstico del Tiempo, Temperatura, Humedad, Precipitaciones, Velocidad y Dirección del Viento

5 Pistolas-1 Sensor WiFi(APP) 7,5 pulgadas VA Pantalla

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Tim Tim
Sir
My VEVOR 7-in-1 weather station with 7.5 inch display worked well while it lasted. It lasted ... exactly 4 months beyond than its 1-year warranty. VEVOR's customer support gave me a $20 partial refund for my trouble. The display still works. I wish I could buy just a new sensor unit to pair with my display. In fact I could reuse the old solar recharging battery pack with a new sensor unit.
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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bugster bugster
owner
not communicatine with pole sending unit instructions very poor touch screen very sensitive thn older ones were better(4)
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard Kuiters Richard Kuiters
Professor
Pool sensor NEVER worked!, attempted to return but found the system frustrating .
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Could be great - BUT it’s not Could be great - BUT it’s not
Very Disappointed with VEVOR Customer Service
I’ve been a VEVEOR Customer for more than a year and bought many great products. I am a retired airline pilot and have made weather a large part of my life by association with flying. I have a good understanding of weather and enjoy monitoring it and how it affects life. When I realized VEVOR had many weather stations I spent time trying to decide on the right one and picked this unit because of the good reviews of the display and great reception via wireless. I received the unit promptly and it appeared well-packaged and in good shape upon arrival. I installed per the directions and chose to mount on a flagpole at about 25’ in the air so as to get good wind measurements. Wireless reception is fantastic as the unit is about 100’ feet away and I get great signal. UNFORTUNATELY the wind speed measurement is HORRIBLE and NOT accurate AT ALL. The other day we had 30+ mph winds and all the unit would register was 12mph - this is consistent and usually it registers NO wind speed, even when the tree tops are blowing noticeably. (Attached image is of the unit displaying 9.8 mph when NOAA was reporting over 20mph in my area) Consequently I opened a “ticket” with customer service, attached a VIDEO and an image per their request, and received an immediate auto-reply that my issue was being promptly reviewed by representative - then I waited. 7 days later I was informed that comparing the unit displayed speeds to other sources, such as the weather service was not recommended as these are ‘professional’ services, and that my unit should be toggled between steady and gust mode - I could choose between the two. Unfortunately this has NO affect on wind speed accuracy as the speed is still not correct at all. I presume the unit is not functioning properly and replied to their analysis requesting either a replacement unit or a refund. I was promptly greeted with another auto-reply stating representatives are “promptly” reviewing my case. That was three days ago - and still no response or resolution. SO unfortunately my only recourse is to deny the credit card charge as VEVOR customer service is not that at all. It’s a shame and really poor treatment of someone who has been a big supporter of their products and tells people about them all the time. Not anymore :(
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Tom Tom
Shoddy prototype
This isn’t really ready for market but it looks impressive. Especially bad are the wind sensors, direction and speed. The mount is strong. Temperature rarely matches other sensors. Constantly predicting rain in the desert. Doesn’t seem to be a way to connect to accurate forecasts.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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MJC MJC
Bien mais le Wifi est à revoir
7 pulgadas-1 Sensor (Alimentado por Solar) WiFi(Sin APP) 7 pulgadas TFT Pantalla
La station est arrivée en parfait état. L'installation a été un peu compliquée par le fait qu'il manquait les petits vis nécessaires pour fixer la platine au mat, le sachet de mon colis ne comprenant que des grands vis. La station fonctionne parfaitement si l'on exclu le WIfi vraiment trop compliqué à installer et entrant en interférence avec la box SFR puisque le http donné pour l'activation du wifi de la station est le même; bilan toute une partie des fonctionnalités de la station n'est pas accessible me faisant regretter mon achat qui devient bien trop cher par rapport à une station identique sans wifi. Il est dommage qu'un simple système d'apairage n'ai pas été pensé, d'autant que cette procédure est très courante aujourd'hui.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Keith Wright Keith Wright
Problem
The station never connected with my phone, even after I downloaded the app and everything. I just put it back in the box and purchased a station from another vendor. It is still in the box.
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Barry NEIL Barry NEIL
Mr
It looks great but I was disappointed to find out it only runs on 2.4Ghz as my computer modem runs on (I think) 5.6Ghz so I cannot transfer any data to the computer. Also, it has to be plugged into the wall socket at all times and the batteries are only for backup for power outages and are not rechargable. It probably doesn't use a lot of power to run but I am a disability pensioner who has to be careful how much power I use. Other than those things, all is good. Cheers, Barry NEIL.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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John Jollimore John Jollimore
Battery is terrible in the outside unit
Battery lasted maybe a month , sourced a battery local
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rick Rick
Ok but not great
Wind speed never registers - other functions seem accurate
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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