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VEVOR Destilador de Agua 4 L Filtro de Destilación de Agua con Recipiente de Vidrio 1750W 1,5 L/H Ajuste de Velocidad, Destilación Filtro Purificador de Acero Inoxidable con Pantalla Doble, Plata

Reseñas de clientes para VEVOR Destilador de Agua 4 L Filtro de Destilación de Agua con Recipiente de Vidrio 1750W 1,5 L/H Ajuste de Velocidad, Destilación Filtro Purificador de Acero Inoxidable con Pantalla Doble, Plata

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Lyd Lyd
Works well but the taste is awful
Despite carefully following all the cleaning instructions (including running the initial rinse-cleaning cycle and properly preparing the charcoal filter), the water still tastes extremely unpleasant. We have used the machine more than five times, and the result remains the same — the water is undrinkable.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Alex Alex
Mr
Mr 1
Bought in may 2025, worked well until last week where it leaked water from the corroded stainless steel vessel. Either the stainless is very thin and has limited number of cycles or it is not stainless and just corroded away after 9 months of moderate use. Perhaps 316 stainless would improve the product. Disappointing as the water was great.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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ps ps
don't bother
their support is useless and the distiller broke after only a few uses. good luck getting a refund or replacement, likely have to go through my bank.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Chris
Poor Quality
I have bought this item twice. Works well until about a year, after a year it starts leaking out the back and only produces half the amount of distilled water. I wouldn’t buy this again, save your money and buy a product that will last!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Randy Randy
Stopped working after 1 year, no warranty
Unit stopped working after a bit over 1 year, and no warranty is available. It now wont heartbeat 92 Celsius so cannot distill water, and I cannot initiate a warranty claim
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ken Ken
VERY Unsatified Customer
DO NOT ORDER ANYTHING FROM VEVOR - This is the worst company I have ever delt with. The Item I ordered arrived damaged I contacted the company immediately but no they didn’t respond until a few days later. After several attempts to get them to do anything they finally responded with, we could send you a replacement part that YOU will have to install by completely disassemble the device. I said ok, if that’s the best you can do. VEVOR never sent the part and closed out the ticket. What a worthless bunch of dirt bags!!!! This is cheap Chinese SH*T crap to begin with. CUSTOMER SERVICE SUCKS, no offer to send back the damaged item, no offer to fix the issue just excuses and no action. This company sucks and NO ONE should EVER Order from VEVOR!!!
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have re-submitted a ticket for you to follow up on this issue and reach to a resolution. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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P OFF P OFF
unsatisfied
ATTENTION! I bought this countertop distiller and it arrived damaged. I contacted vevor right away to make it right. That started me on a twilight zone 8 week time loop from hell with no resolve. vevor does not stand behind what they sell. BUYER BEWARE!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sandra Nash Sandra Nash
Mrs
Bought this product and it was damaged upon opening the box. Sent numerous Emails asking for advice on replacing the damaged part. It’s been a month and no one has contacted me, except through email saying they are sorry and will fix the problem. I was told via email that they do not have a phone contact number to call. Not happy at all. Shocking support
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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