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VEVOR Destilador de Agua 4 L Filtro de Destilación de Agua con Recipiente de Vidrio 1750W 1,5 L/H Ajuste de Velocidad, Destilación Filtro Purificador de Acero Inoxidable con Pantalla Doble, Plata

Reseñas de clientes para VEVOR Destilador de Agua 4 L Filtro de Destilación de Agua con Recipiente de Vidrio 1750W 1,5 L/H Ajuste de Velocidad, Destilación Filtro Purificador de Acero Inoxidable con Pantalla Doble, Plata

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338 Reseñas
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Carl Carl
Engineer
Engineer 3
I gave Vevor three stars because I had purchased a previous distiller and liked it. So, I bought another one that is better than the first so I could give the first one away as a gift. Now, when I had received my second distiller and had opened the box, I discovered that the stainless steel distiller had a large dent on it's right front side. Secondly, the lid to the glass carafe was inside the carafe and I cannot get it out. Why was the lid inside the glass carafe in the first place? Third, I had contacted support through their chat window and was promised that I would hear from them with a detailed update within 48 hours and have not. I had to contact them again through chat and they were unable to provide me with a solution. Currently, I am waiting to hear from them.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Cristina Bosch Cristina Bosch
Destiladora
Plateado
En general bien pero le faltaba un tornillo para montar la jarra y no la puedo usar....como puedo pedit esto??
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
David T David T
Simple and easy distiller, but questionable reliability long term.
Plateado
I purchased this distiller about 1 year ago. We've been using it successfully for the past year. The performance is excellent. In our home the unit is used pretty much daily as my roommate is picky about her water quality. I enjoy it too and am glad she wanted us to distill our own water. It's much cheaper than buying purified water at the store and it's much better. When using a distiller it will build up residue over time (usually noticed within a couple weeks of regular use). While the manufacturer included some citric acid that is used to dissolve the residue, we went through the small package fairly quickly. I ended up ordering a larger bulk package here on Amazon and that has worked well to keep the water tub clean and looking new. We probably clean it once a month to avoid extensive build up. I looked at quite a few models here in Amazon. I guess that's pretty normal. Ended up settling on this one for price and the overall good reviews. During the past year this thing has worked great... UNTIL today. Today the distiller refused to turn on. Upon inspection, I found the black power cord that plugs from the wall outlet into the power port on the back side, was partly melted and there was burn residue in the power outlet on the back side. I quickly cleaned up the outlet port and tried a new power cord (these are the same style as used by typical computers like Dell or HP, with the three prong connector style). The unit still did not work. So I'm now contacting the vendor to inquire about the warranty. I actually bought this on Sept 3, 2024 and it is now Sept 8, 2025. So we're just barely a couple of days past the one year purchase date. I will update this review if I get a positive experience from VEVOR dealing with this situation.
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Kate Kate
Eakurfheouarghruoej
Plateado
Das Gerät hat es soweit getan … ist nun nach einem Jahr kaputt gegangen Erst ging das Kabel kaputt. Das konnte für einige Zeit durch ein neues behoben werden…. Nun macht das Gerät gar nichts mehr.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Sehr geehrter Kunde, herzlichen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Bedenken mitzuteilen. Wir bedauern zutiefst, dass Ihre Erfahrung unseren Standards nicht gerecht geworden ist, und wir möchten Sie versichern, dass Ihr Feedback sehr ernst genommen wird.
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Henrik Henrik
Mr
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All in general good, u can see the yellow toxic water behind after destilled, but the taste for me is sometimes really bad and really hard to drink and enjoy it. Two bad: takes alot of space and water dosent taste good. If they only could fix that it dont taste bad it would be a no brainer.
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Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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Jeffrey Jeffrey
Carafe Handle Straps Are Too Small
Plateado
I am very handy, yet was unable to attach the very sharp metal straps to the glass carafe as the bottom circumference was slightly too big for the end sections with the screw holes, to overlap and fit underneath the carafe handle. Unbeknownst to me, I had cut my fingertips and began making the steel straps and glass, bloody. Ultimately, I gave up as I believe it's simply a defective carafe assembly.
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Faucourt Faucourt
Appareil endommagé
Plateado
Appareil endommagé  2
Malgré toute l'attention portée, l'appareil est arrivé endommagé, que faire. Cordialement
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Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Bob Bob
Fine
Fine 3
I've only used this for distilling my tap water using the out-of-box settings. Easy peasy. The device is not quiet. I usually run it when I'm out or at bedtime to avoid the noise interfering with TV viewing in my open-layout apartment. The worst flaw is the poorly-designed spout on the receiving pitcher. Expect 10% of your precious distillation product to end up on your kitchen counter as you attempt to fill a carafe or cup. After 11 months it stopped working all together. I contacted customer service for advice. They responded in a few days with a promise to send replacement circuit boards, which arrived a week or two later. Replacing them was complicated - I can't believe they expect a consumer to have those skills. Still, I was able to do it and the device now works again.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sharon camilleri Sharon camilleri
Mrs
Mrs 3 Mrs 3
This product is faulty second one ive bought in 2 years its splits causes leakage and trips the thermostat extremely disappointed as otherwise its a good product Cant afford to keep replacing evey year
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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alpine alpine
Cyclist
Plateado
Es funktionierte etwas über ein Jahr lang einwandfrei und ist dann plötzlich ausgefallen. Es erreicht die Siedetemperatur nicht mehr: Es erreicht 94 Grad Celsius und steigt nicht weiter, bis der Timer abgelaufen ist! So viel Ärger damit!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Es freut uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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