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VEVOR Carrete de Manguera Retráctil Giratorio de 180° Carrete Automático de Manguera Montado en Pared Manguera Enrollable Automática 35 m x 12 mm para Regar Césped Jardín, Lavar Auto, Bañar Mascota

Reseñas de clientes para VEVOR Carrete de Manguera Retráctil Giratorio de 180° Carrete Automático de Manguera Montado en Pared Manguera Enrollable Automática 35 m x 12 mm para Regar Césped Jardín, Lavar Auto, Bañar Mascota

35m

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Angie Brooks Angie Brooks
Does not compare to my Hoselink
My husband bought me the VEVOR hose reel for Christmas. It does not retract or pull out easily. The hose is not flexible at all and it makes watering difficult.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Ellis Ellis
Homeowner
This device has a weak water stream compared to other garden hoses. If water pressure is important to you, then buy 5/8 hose instead of 1/2 inch hose.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Stinkycheeks Stinkycheeks
130 foot Retractable hose reel
One good thing but several not so good of things. The length of the hose is great, but the length and size of the hose is also detrimental if you don't have the pressure and flow to push the water through such a small sized hose. I have half the pressure I normally would with a larger hose. Also, the crimped end of the hose leaks non stop (where the sprayer gets twisted on).
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tom Tom
Good looking
Leaks water bad. Replaced gaskets. No help
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Allain dew Allain dew
Livraison
40 m
Article très bien mais vraiment dessus du temps pour le recevoir et toujours faut attendre qu'il me dise c'est tout moi qui comptait acheter une échelle si c'est pour l avoir dans 2 mois je passe
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Respuesta de Servicio al Cliente: Nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus de livraison. Nous vous remercions de votre retour, qui nous aide à améliorer nos services.
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Padraig Murray Padraig Murray
Broken spring
35m
Very disappointed, spring broke after very few uses. Now the hose won't recoil. Not fit for purpose.
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Jason Jason
Owner
I bought 3, 2 have leaked so far... Not good quality
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pete Pete
me
very cheap made, the connecting hose burst in the first week and the retractable mechanism not is good
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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CountryDude CountryDude
Retractable hose 1/2.
Fairly low water flow, I should have ordered the 5/8" hose. Sprayer was packed at the bottom of the box and was broken. I still haven't received the replacement. Very frustrating customer service dept to deal with. After the purchase i received pop-ups from a third party offering a lower price. Probably won't buy from them again. Gave 2 stars because it seems to be well built.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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AP AP
Customer
We have another retractable hose we bought from a local chain hardware store. As we order items from Vevor regularly, we ordered this hose (actually several). The quality of this versus what we got from the chain hardware store is very noticeable. This hose does not extend or retract smoothly. We had one that did not release or retract and was replaced finally (not the easiest process). It hangs up and sticks. The mechanisms are not smooth. For the money, I would recommend buying a retractable hose with the lifetime warranty. Same price but quality is miles apart.
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Respuesta de Servicio al Cliente: aDear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.
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