Reseñas de clientes para VEVOR Soporte de Base para TV 81-152cm/32-60' Soporte de TV de Pie para Pantalla Plana LCD/LED/OLED Soporte Eléctrico para TV Lift Stand Motorized (81-152cm/32-60)

It’s terrible experience ordering from VEVOR a tv lift mount. I contacted support and the insist partial refund even it didn’t come with complete hardware kit. I was told to ship on my on cost. I don’t understand the policy why it wasn’t clear enough when we order.

When it broke, I found the “customer service” team told be a joke. You can only communicate by chat or email and each interaction has a 1 to 3 day wait for a response. My unit made a loud bang and then would only raise half the original design height. After multiple exchanges including photos and video, the idiotic customer service team told me that it was operating correctly, denied replacing it under warranty and so far have denied accepting it as a return despite being within 30 days of purchase as noted in the website I have filed a dispute with my credit card company. I WILL NEVER BUY ANOTHER ITEM FROM VEVOR AND RECOMMEND THAT YOU DO NOT EITHER.