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VEVOR Yunque de Acero 60KG Yunque de Metal Ideal para Taller Yunque de Acero Forjado

Reseñas de clientes para VEVOR Yunque de Acero 60KG Yunque de Metal Ideal para Taller Yunque de Acero Forjado

60kg Azul

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Backyard Blacksmithing Backyard Blacksmithing
Hardie Hole useless
60kg Azul
This item was purchased for a beginner backyard blacksmith when the cast iron anvil we had broke after a couple years of use. We had seen a youtube video "reviewing" it that didn't mention many downsides for a budget beginner anvil. One of the main reasons we chose this product was because of the hardie hole advertised at 1.1" square. It arrived and is in fact 1 and 3/8" square. This makes it useless for hoping to try to use a hardie tool that would be designed to fit in a 1" square hole. When I reached out to the company, hoping for a possibility of exchange, I was offered a partial refund of my purchase price. Due to the lack of a storefront and the cost of any effort at return shipping, I understand this was the only option given. However, I was frustrated that they seemed to state the website description was supposed to be updated with the correct hardie hole size and they were working on it, but hadn't done it yet. It doesn't take much to update a website description, and I feel it is misleading future customers. The anvil has a nice ring, but lacking other features and with the useless hardie hole, I wouldn't recommend it unless you literally only need a flat hard surface. We'll be looking elsewhere for another anvil.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
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Rick Barber Rick Barber
Sr. Project manager
60kg Azul
This 132lbs Anvil is a double horn with Hardy & Pritchet holes. The Anvil needed serious dressing, ok so for the price I guess I could live with. Here iwhat I can't live with; the problem, the Hardy & Pritchet holes are about .375 inch oversized. This means I cannot use 1" Hardy tools and the Prichet Hole which I would use mainly as a "hold down" so, I would have to forge a rather large hold down out of 1.5 in stock. The advertisement stated, Hardy hole 1.1 inch (which would be great) but mine is either manufactured wrong or they are not giving accurate details on their website. Either way I would like to receive a replacement within specs! Rick
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chance  Hedrick Chance Hedrick
Machines
60kg Azul
Dose not work at all. Never got it.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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