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VEVOR Ventana de concesión de 60 x 36 pulgadas, ventana de servicio de camión de alimentos de aleación de aluminio con puerta de toldo y gancho de arrastre, ventana de servicio de soporte de hasta 85 grados para camiones de comida, remolques de concesión, vidrio no incluido

Reseñas de clientes para VEVOR Ventana de concesión de 60 x 36 pulgadas, ventana de servicio de camión de alimentos de aleación de aluminio con puerta de toldo y gancho de arrastre, ventana de servicio de soporte de hasta 85 grados para camiones de comida, remolques de concesión, vidrio no incluido

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Samuel s Samuel s
Great
Love them, really no problem with them and installation was simple. Only thing I would suggest is a way to lock the shocks possibly? To be fair we were in a very windy place that had gusts up to 28 mph.
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Keith Keith
Window
I wanted the one with the window in it and they sent me this one now I got to try to make up a window for
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Chris Chris
Great Price for a Solid Concession Window
Like everyone else has mentioned, be aware of the tiny 1/2" flange included with this concession window. For an 8' x 4' window you need to be pretty precise with your rough opening for the flange to hit the structural material behind it (in my case, wood studs). I made my opening just shy of 3/8" wider and it was still a bit too much... I'd suggest a 48-1/4" x 96-1/4" rough opening for this window, no larger. The directions suggest for an 1" additional, which would leave you with a window that pops right through the RO. Otherwise, the quality seems good so far and it installed easily. We'll see how it does over a few seasons at the market.
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di*** di***
Die Ware wurde vom Lieferanten Beschädigt!
1880x1016 mm
Die Ware ist leicht beschädigt, liegt aber am Lieferanten!
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Dissatisfied Dissatisfied
Mr
1524 x 915 mm
Mr 1
VEVOR Concession Window 60x36 in was delivered to me with a big crack in it, after going back and forth Vervor finally sent a replacement window but that one also was delivered with crack in it. Most likely it happened during delivery (we were not home when it was delivered but saw the box was banged up with holes in the sides and we took pictures before we opened it) however I paid $457.83 for this window and cannot even use it. Vervor offered a fraction of the price $45 to get it fixed then $138 but that will not nearly cover the cost of fixing the window so it is usable. All I have right now are 2 broken windows from this company that I will eventually have to pay to dispose of and no window to install where I need it. So frustrating and disappointing at this point.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Tim Tim
Contractor
The unit operates as it should. The window came with pars separating and held together with caulk. I notified the customer service and was sent a link for a video to fix it myself. Also when ordering the window I chose the unit that had screens, however, it did not come with the order. I was informed this model does not come with screen. Why have the option? It’s installed and works but a little disappointed.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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ben ben
owner
1524 x 915 mm
bought this window a few times,this time they must of put different shocks on it,so when you close it,its so strong the corners bend,i had to reinforce the corners,i told vevor about the shock situation ,but not sure if they corrected it...either way vevor took care of this situation i had ,and always responds and does the right thing quickly..
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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V. S. V. S.
Herr
915 x 915 mm
Auf einer transparenten Plexiglasscheibe von den zwei bestellten Fenstern sind mehrere Schuhabdrücke und auch große Kratzer. Da sieht man wieder die heutige Arbeitsmoral...... Die Fenster eher billig verarbeitet,erfüllen aber hoffentlich ihren Zweck.
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Nadine Nadine
Disappointed
1880x1016 mm
Here is a clearer, more credible review that explains your situation while sounding professional and fair: Review: The item arrived damaged during shipping, which was extremely frustrating and also raised concerns about the product’s quality. Unfortunately, we had already cut the opening in our trailer window in preparation for installing the unit before opening the box, only to discover that it was broken. I contacted customer service immediately and explained the urgency of the situation, as this equipment is essential for our business. It has now been over a week, and my case is still “under review,” despite the product being under warranty. Because of this delay, we have had to postpone our launch and cancel events that were already booked. This situation has caused significant financial loss and unnecessary stress for our business. I hope the company resolves this matter quickly and improves how urgent warranty claims are handled, especially when customers rely on the equipment for their livelihood
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kaych Opheim Kaych Opheim
Owner
1524 x 915 mm
There is not enough bracing on the frame causing it to flex and the corners to pop out of square. The shocks are to strong causing it to flex even with two hands spaced out. The shock mount was set to far in causing it to hit the gasket when it closes. The screws for the mounting plate were stripped out and loose. I installed it for a customer and ended up crediting her because the window was so poorly built. I usually have good luck with vevor but this product was sub par.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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